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Từ 1 đến 3 năm
Nhân viên
20 - 30 triệu
Hà Nội
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Position: RESERVATION SALES AGENT & SALES COORDINATOR tại Sheraton Hanoi Hotel
2/2019 → 5/2021 (2 năm 2 tháng)
hà Nội
Handled new reservations and assisted customers with booking reservations via phone call, email, OTA,... Managed booking systems and coordinated internal departments to deliver services for both B2C and B2B clients. Specialized in coordinating service sales and supporting the Sales & Marketing department. Monitored service quality delivered to clients and resolved any arising issues. Prepared quotations, proposals, contract settlements, and payment processing. Assisted the Sales team in maintaining strong relationships with key corporate clients. Key achievement: Personally contributed 50% of the department’s upsell revenue in one month (2020).
Position: ACCOUNT EXECUTIVE tại LE MEDIA (Le Group of Companies)
6/2021 → 8/2021 (2 tháng)
Việt Nam
Managed projects and coordinated with specialized departments to address clients’ issues in advertising and media services. Monitored service quality and handled arising issues during project execution. Administrative tasks: Updated and maintained project- related documents (contracts, reports, contract liquidation reports,...) Clients: Happy Skin, Rich Media, Tam Nghi Media Position ended due to department closure as part of the company’s strategic restructuring.
Position: PROJECT COORDINATOR tại THUNDER CLOUD STUDIO
10/2021 → Hiện tại
Việt Nam
Coordinating the entire process from client briefs to final deliverables. Developing plans, monitoring and handling any arising issues to ensure smooth execution. Establishing and maintaining partnerships with international clients, including SCOPELY, BIG RED BUTTON, 3D CLOUD, PIZZA CLUB,... Leeding a team of 2 juniors and regularly collaborating with an operation team of 20 (in-house + outsourcing). Key Achievements: Led 20+ Monopoly Go! projects for SCOPELY (50M+ downloads). Developed a Performance tracking system for team members and applied across the entire company starting Q3/2023.



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