Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nguyễn Thanh Sơn
48 Lượt xem hồ sơ
Nam, 22/10/1984, 41 tuổi
26/1 Huỳnh Tấn Phát, Ấp 1, Xã Nhà Bè, TP. Hồ Chí Minh
Cập nhật: 27/04/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
Tiếng Anh (Khá)
500 - 999
Quản lý, điều hành
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Victoria University, Australia
Bachelor’s Degree – Business Management, Hospitality & Tourism - Đại học
2008 → 2011
Kĩ năng
| Housekeeping & Laundry Management | |
| Guest Experience Enhancement | |
| Pre-Opening & Transition Leadership | |
| Compliance & Quality Assurance | |
| Inventory Control & Budget Management | |
| Team Development & Training | |
| Property Management Systems (PMS) & MS Office Expertise |
Kinh nghiệm làm việc
Executive Housekeeper (Pre-Opening Team) tại Mövenpick Resort Cam Ranh
3/2019 → 12/2019 (9 tháng)
Cam Ranh
• Directed pre-opening strategy for a 500-room luxury resort, ensuring successful execution of all housekeeping operations. • Established training programs that led to team members achieving customer service excellence on opening day. • Implemented inventory management systems that optimized resource allocation prior to grand opening. • Ensured alignment with sustainability practices during the setup, incorporating environmentally-friendly procedures.
Assistant Executive Housekeeper tại The Langham Melbourne – Australia
12/2016 → 12/2018 (2 năm )
Melbourne, Australia
• Assisted in the management of operations for a 388-room luxury property, emphasizing high standards in service and guest relations. • Implemented performance metrics that guided team development and improved labor cost management by 10%. • Developed solutions to enhance time management throughout housekeeping processes, contributing to improved operational efficiency. • Facilitated conflict resolution training among staff that improved team dynamics and communication skills.
Housekeeping Manager tại Vinpearl Can Tho – Vietnam
12/2020 → 9/2022 (1 năm 9 tháng)
Can Tho
• Led the Housekeeping Department, achieving an operational efficiency rating of 95% in guest satisfaction surveys. • Developed standardized operating procedures (SOPs) for seamless house operations and quality assurance. • Enhanced staff training programs that increased team engagement and reduced conflict resolution needs by 20%. • Successfully completed brand conversion from Vinpearl to Sheraton within a 3-month timeline, ensuring compliance with new brand standards. • Instituted a program for analyzing performance metrics, resulting in measurable improvements in cleanliness scores.
Executive Housekeeper tại Sheraton Can Tho – Vietnam
9/2022 → Hiện tại
Cần Thơ
• Oversee All aspects of Room Division Management for a luxury hotel, ensuring optimal service delivery and operational efficiency. • Training and developing a multicultural team of 40 associates in housekeeping and guest services to enhance performance metrics. • Collaborate cross-departmentally with Engineering and F&B teams to coordinate maintenance and guest experience improvements. • Implement and manage a robust Budget Management strategy that reduced labor costs by 18% year-over-year. • Analyzed guest feedback and resolved issues to ensure a consistent Customer Satisfaction above 85%
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