Hospitality executive with over 20 years of leadership experience across large-scale resorts and lifestyle destinations. Proven track record in revenue growth, GOP improvement, cost restructuring, and performance turnaround. Strong expertise in commercial strategy, pricing optimization, F&B integration, and large-team leadership. Experienced in managing up to 342 keys and 155 staff members within multi-outlet resort environments. EXECUTIVE IMPACT SUMMARY • Increased annual revenue from 40 billion VND to 52 billion VND at Victoria Phan Thiết in 2025 • Improved ADR from 1.8M to 2.3M VND and occupancy from 37% to 45% • Raised GOP from 13% to 21% through structured cost discipline • Led pre-opening of Parami Hồ Tràm, achieving 38 billion VND in first-year revenue • Delivered 20% year-on-year revenue growth in year two • Increased RevPAR by 20% during recovery phase • Reduced operating costs by 20% during COVID • Restructured workforce by 50% in 2021 to stabilize cash flow • Managed up to 342 rooms and 155 employees EDUCATION • 2012 – 2014: Bachelor of Business Administration at Ha Noi Open University. • 2008 – 2010: Diploma of Restaurant and Culinary Management at Canberra Institute of Technology (CIT) • 1997 – 1999: Diploma of Foreign Trade Training College • 1995 – 1997: Diploma of Tourism Management at Saigon Tourism Vocational College