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Literature Teacher tại Horizon English Academy, Quetta, Pakistan
4/2020 → 8/2020 (4 tháng)
Quetta, Pakistan
One of the leading English language academies in Quetta, Pakistan. Taught English language and literature to secondary school students. Students passed with good grades in English language Parents were happy and satisfied with my teaching methodology. My name is Feroz Khan Mengal, and I am currently completing my internship at Cross Vibe Bangkok Srinakarin on Srinakharin Road, Nong Bon, Prawet, Bangkok, from Jan 19 till Continue. The hotel is a modern lifestyle property known for its contemporary design, comfortable rooms, and strong focus on guest satisfaction for both business and leisure travelers. I am gaining hands-on experience in front-office operations, which is helping me understand daily hotel procedures and service standards. I manage guest folios, ensuring accurate billing, updating charges, and maintaining financial records carefully. I assist with guest relations by welcoming guests, responding to inquiries, and supporting them during their stay to ensure a positive experience. I coordinate with different departments to help ensure smooth check-in and check-out processes. This internship is helping me improve my communication skills, professionalism, teamwork, and attention to detail.Overall, the experience is strengthening my practical knowledge of hospitality operations and preparing me for a future career in the hotel industry. It offers well-furnished rooms and suites equipped with modern amenities to ensure convenience and relaxation for guests. The property features guest-focused services, including front-office support, housekeeping, and dining facilities that emphasize quality and efficiency. Its location provides easy access to shopping areas, local attractions, and major transport routes, making it a convenient choice for visitors to Bangkok. The hotel maintains a strong reputation for friendly service, professionalism, and attention to detail, which reflects international hospitality standards. As part of a lifestyle hotel brand, it promotes a welcoming social environment with comfortable common spaces for guests to relax or work. Overall, the hotel combines modern comfort, service quality, and a strategic location, making it a preferred accommodation option in the Srinakarin area. During my internship, I am being introduced to the practical side of hotel operations, allowing me to observe how different departments work together to deliver smooth service. I am involved in assisting the front desk team with routine responsibilities, which helps me understand the flow of guest handling from arrival to departure. My tasks include reviewing booking details, preparing basic documentation, and supporting staff in maintaining organized records. I help monitor guest requests and follow up with relevant departments to ensure timely service delivery. The internship gives me exposure to professional communication with guests, helping me build confidence in handling real-time interactions. I am learning how service quality is maintained through teamwork, coordination, and adherence to hotel policies. Observing supervisors and experienced staff has helped me understand problem-handling techniques and service recovery approaches.
Public Relations Manager tại Nehang Construction Company Turbat, Pakistan
1/2022 → 9/2022 (8 tháng)
Pakistan
One of the Leading Construction Company in Turbat, Pakistan Played a bridge between the employer and employees. Resolved key issues on regular bases through co-ordination and mediation.
Trainee Teacher tại Good Shepard Foundation
8/2024 → 9/2024 (1 tháng)
, Bangkok, Thailand,
A non-profit organization dedicated to developing the quality of life of all those in need. Created lesson plans and teaching materials, developed classroom management skills. Formulated and procured all teaching materials in teaching a specific language topic. Taught beginner and individual students and established a rapport with new students Managed equipment and teaching aids. 120-hour TEFL training, including 6-hours of observed teacher training.



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