Customer Service Supervisor tại Savills Vietnam Co., Ltd.

5/2024 → Hiện tại

Việt Nam

• Supervised and managed daily operations of the Front Oce and Customer Service Department. • Trained, mentored, and conducted performance evaluations for all reception sta. • Ensured strict adherence to guest reception procedures, eectively managing and resolving all arising situations and requests at the front desk. • Collaboratedwithsecurityandmaintenanceteamstooptimize overall building service standards. • Monitored, analyzed, and reported on the daily operational status and performance of the building. • Managed various administrative duties, contributing to overall departmental eciency.