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Từ 10 đến 20 năm
Trợ lý, thư ký
12 - 20 triệu
Tiếng Anh (Khá)
N/A
Giới thiệu bản thân
Trình độ học vấn chuyên môn
College of Technological and Industrial Management, HCMC
Technological Management - Cao đẳng
2001 → 2004
Kĩ năng
Kinh nghiệm làm việc
Housekeeping Coordinatorand Supervisor tại Kumho Asianna Saigon Co., LTD (5 Stars Hotel Intercontinental Asiana Saigon – IHG Group) Be Acting Floor Supervisor in HK Dep
11/2009 → 5/2017 (7 năm 5 tháng)
HCMC
Be Supervisor Housekeeping. Experience cleaning and make up guest room. Checked and inspection cleaning and amenity around areas. Adapting and full responsibility International Standard requirement. To supervise cleaning staff to the high standard, also ensure task meets high hygiene and safety standard. Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction Receives, records, and distributes various reports (Cadena; Time Attendant Record of Casual Labor; Purchase Order; Receives, records, and transmits guest requests accurately and handling Guest’s Request Responsible for entering accurate room status into computer daily and investigate discrepancies Maintains and update administrative data Maintains working area and equipment in a proper state of cleanliness and repair Report guest complaints to Executive Housekeeper or delegate immediately Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards Attends meetings and training sessions as required is multi-skilled as a Room Attendant as well as other areas of Housekeeping Adheres to Housekeeping standards and procedures and enforces same
Assistant of Security Department tại Saigon Boulevard Co.,LTD. (5 Stars Hotel Intercontinental Asiana Saigon – IHG Group -> Now is JW Marriott Hotel & Suites Saigon)
5/2022 → Hiện tại
HCMC
Interact with department and hotel staff in a professional and positive manner to foster good report, promote team spirit and ensure effective two-way communication Be correct, secure and courteous in handling any disciplinary or criminal case Update the BEO (event) daily from Sales to reinforce support staff Manage the car and motorbike parking card for guests and employees of Hotel and Residences Manage lists of hard keys of outlets, master key cards of HOD and locker keys of Hotel and Residences staff; update and follow up when there has any change Conduct regular monthly outlet keys check with Supervisor Conduct regular locker checks in line with Human Resources Tracking the leave of staff: annual leave, sick leave, unpaid leave, maternity leave, married leave, bereavement leave, etc and coordinate with Human Resources to update the leave Manage and monitor monthly fire extinguishers inspection; ensure that are in good working. PCCC equipment’s.. Conduct and do report monthly, Quarterly Documentary to Compliant Government Management, arrangement, storage Package pass, Gate pass of other departments and monitor the import and export of items in Package pass Maintain, record and store all department's documentation Distribute working documents, disseminate departmental regulations and provide guidance on paperwork to new employees Support and submit department monthly/quarterly time sheet, overtime and relevant payroll form (Cadena, Sunfish.)



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