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Nguyễn Thị Ngọc Mai
39 Lượt xem hồ sơ
Nữ, 24/03/1995, 31 tuổi
Đà Nẵng
Cập nhật: 01/04/2026
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| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Khá), Tiếng Hàn (Trung bình)
500 - 999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Human Resource Business Partner/Talent Acquisition/Learning Development/HR Generalist tại VINGROUP - VINPEARL & MASANGROUP - WINMART PLUS
5/2017 → 12/2023 (6 năm 7 tháng)
Việt Nam
I. Human Resourse Business Partner: - Developed and implemented HR strategies aligned with business objectives - Managed full HR functions, including recruitment, training & development, performance management, and employee relations - Oversaw performance appraisal systems to drive employee productivity and engagement - Maintained compensation, benefits, and HR policies in compliance with company standards Identified training needs and implemented development programs to enhance workforce capabilities - Fostered a positive working environment and organizational culture - Provided HR insights and reports to BOD, supporting strategic decision- making II. Talent Acquisition Supervisor: - Led, coached, and motivated a team of recruiters to achieve hiring targets - Managed end-to-end recruitment processes, ensuring timely and quality hiring - Set KPIs and monitored team performance Conducted regular team reviews and provided guidance to improve effectiveness - Supported onboarding and team expansion initiatives - Researched and applied innovative recruitment strategies. III. Senior Talent Acquisition Specialist: - Managed end-to-end recruitment process for high-volume positions within the hospitality and service industry. - Collaborated with department heads to fulfill workforce planning and ensure timely hiring delivery. - Built and maintained a strong candidate pipeline to improve time-to-hire and recruitment efficiency. IV. Learning & Development Specialist: - Developed and implemented learning and development programs to support employee growth and operational excellence. - Partnered with department leaders to identify capability gaps and design targeted training solutions. - Monitored training impact and optimized learning strategies to improve overall workforce performance. V. Training Coordinator: - Coordinated and organized training programs, including scheduling, materials preparation, and logistics support. - Collaborated with department heads to identify training needs and ensure effective implementation of training plans. - Monitored training effectiveness and maintained training records to support employee development and compliance.
Assistant Human Resource Manager & Assistant to BOD tại FLC GROUP - FLC HOTEL & RESORT
5/2024 → Hiện tại
Việt Nam
I. Assistant Human Resource Manager: 1. Total headcounts: Managed full HR operations for a large-scale integrated hospitality complex with 1,200 employees, 1,500 rooms (villas & hotel) across 1,300 hectares 2. Strategic Contributions: - Developed and executed human resources strategies aligned with business objectives, ensuring effective workforce planning and operational excellence across a large-scale organization. - Directed end-to-end HR functions, including talent acquisition, onboarding, learning & development, performance management, employee relations, and compliance, ensuring consistent service standards. - Strengthened organizational culture and employee engagement, driving improvements in retention, productivity, and overall workforce performance. - Led strategic initiatives in talent acquisition, performance management, and employee engagement, supporting sustainable business growth. - Designed and implemented a comprehensive training framework, enhancing employee competencies, service quality, and overall guest experience. - Partnered with department heads to optimize organizational structure, manpower planning, and operational efficiency. - Provided strategic HR advisory to senior leadership, supporting business expansion and organizational transformation. - Leveraged HR data and insights to support decision-making and drive continuous improvement initiatives. II. Assistant to BOD: 1. Strategic Contributions: - Acted as a strategic liaison between senior leadership and departments, facilitating the implementation of organizational and training initiatives. - Supported the development and rollout of training programs and organizational development initiatives, aligning employee capabilities with business goals. - Identified training needs and competency gaps across departments, contributing to workforce development strategies. - Assisted in standardizing processes and improving service quality through training and performance monitoring systems. Contributed to enhancing organizational efficiency, employee performance, and service excellence through data-driven insights and coordination. 2. Key Responsibilities: - Supported the Board of Directors in strategic planning, execution, and performance monitoring across departments. - Coordinated cross-functional operations, ensuring alignment between business objectives, workforce capability, and service standards. - Managed executive schedules, meetings, and corporate events, ensuring efficient communication and decision-making processes. Prepared reports, presentations, and analytical insights to support senior management decision-making. - Monitored departmental performance and project progress, ensuring timely execution of strategic initiatives.
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