I am a high-energy professional with a strong Service Mindset rooted in my family’s F&B business. I thrive in high-pressure environments and am dedicated to delivering excellent guest experiences while maintaining operational efficiency. Key Qualifications: Bilingual Communication: As a translating & interpreting major at RMIT, I possess advanced English proficiency, allowing me to handle international stakeholders and high-profile guests with professional etiquette. Operational Leadership: I have a proven track record of supervising the end-to-end execution of 9 major campus events and coordinating large-scale logistics for AABN. Management & Training: Experienced in the full recruitment cycle, including interviewing and training new staff and TAs to ensure consistent service quality. Adaptability & Crisis Resolution: I specialize in on-site problem-solving, from managing personnel shortages to resolving complex logistical conflicts during live events. F&B Foundation: My background in my family’s F&B business has provided me with a deep understanding of service workflows and the stamina required for the hospitality industry.