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Hồ sơ 5 sao vàng 14 Lượt xem hồ sơ

Nữ, 26/12/1999, 26 tuổi

Phan Thiết

Cập nhật: 22/04/2026

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Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Phan Thiết, Bình Thuận
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
1.000 - 4.999
Công việc mong muốn
Quản lý, điều hành, Kinh doanh & tiếp thị, Hành chính, nhân sự
Lĩnh vực
Resort/ Khu Du lịch, Khác

Giới thiệu bản thân

I am Operation Specialist in FinTech and Supply Chain domain with nearly 5-year experience focus on analyzing, gathering the requirement, clarifying Customer’s needs, monitoring the business issues to determine customer’s desire outcome and support internal department for any technical issues in the information technology. I recently became fascinated with working in data science environment so I am currently seeking a best environment to dedicate my experience for business growth in the following years. Short-term goal: Advance to Senior Specialist within 2 years. Long-term goal: Transparent to Leader Specialist and Technical Support Specialist within 5-10 upcoming years to have an overseeing variety projects.

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Kinh nghiệm làm việc

Senior Operation Specialist tại Travel and Pay Software Solution (HRS Group)

6/2022 → 11/2024 (2 năm 5 tháng)

Ho Chi Minh City.

Project: Software development for EU clients (external customers) and End-user (internal customers). Domain: Fintech | Business Travel Tech in Agile environment. Achievement: • Install new customer demands with over 2000 tasks since 2022 for Mercedes-Benz Group, Allianz, Airbus Group, Bosch Group, EDF clients. • Achieve best performance of the team last 2022 and early 2023 with 2-3 members. Responsibility: • Support the development team to clarify issues that arised while developing features. • Communicating requirements to stakeholders, managing conflicts, issues, and changes to ensure that stakeholders and project team members remain in agreement on solution scope. • Collaborate with development team, QA team, project manager, Product Owner to implement a new requirement and enhance new features. • Reduce effort in planning and manual configuration, reducing manually effort leads to 80% for end-users. • Analyze project change requests and create tickets for the development team (Feature, Logic, Issue/Bug) in Jira or Azure Devops, .... • Support Project Manager with project planning, estimation, status report, cost, efforts manually for the project,...

Trading Partner Analyst | Professional Service Department tại TrueCommerce

11/2024 → 8/2025 (9 tháng)

Ho Chi Minh City

Project: Provide EDI configuration with ERP system in Supply chain/ Logistics for EU clients. Domain: EDI (Electronic Data Interchange) Achievement: • Minimize the business issues, seamless solution for automating the exchange of crucial business documents with supply chain partners. • Completed setup over 200 connections for clients and trading partners in Supply Chain. Responsibility: • Directly reach out to Client, Trading Partners and stakeholders to ask document for testing phase via Netsuite case in Oracle. • Implement the connection among trading partner (users) and gather over 100 new Connectors and over 200 project change requests. • Collaborate with Development team, Project manager and Mapping team to investigate any complex issues or build a new wiring diagram and prepare for go-live. • Documented and communicated guidance for end-user using Business Requirement Document (BRD), Business Process (via Business Process Model and Notation, Use Case Specifictation...) • Maintain and monitor data connection by executing EDI language such as EDIFACT, X12,Tradacoms via Power BI

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