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Từ 3 đến 5 năm
Outlet Manager
12 - 20 triệu
Khánh Hòa
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Robert Gordon University
Global Business - Đại học
2019 → 2020
Business and Hotel Management School
Hospitality Management - Đại học
2017 → 2020
Kĩ năng
| Quản lý | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc | |
| Kỹ năng giao tiếp và xử lý vấn đề |
Kinh nghiệm làm việc
Business, HR, and Production Manager tại Huyen Le Bird’s Nest Business
1/2021 → 4/2026 (5 năm 3 tháng)
Nha Trang, Khanh Hoa, Vietnam
• Led the development of brand identity and intellectual property, including logo creation and product industrial design. • Developed and optimized sales and production processes to improve efficiency and reduce operational costs. • Built and maintained strong relationships with 100+ key clients, driving customer loyalty and business growth. • Established integrated sales, HR, and production management systems to support business operations. • Managed internal accounting, documentation, and legal compliance for the business. • Delivered after-sales service and customer support, enhancing customer satisfaction and long-term retention. • Organized corporate events and team activities to support internal engagement and coordination.
Grand Opening Service Stafff tại JW Marriot Savannah Plant Riverside District
12/2019 → 3/2020 (2 tháng)
Georgia, USA
• Completed professional hospitality training following the service standards of JW Marriott. • Selected as a founding team member during the pre-opening phase of JW Marriott Savannah Plant Riverside District. • Contributed to restaurant setup, operational preparation, and service workflow development before the official opening.
Food & Beverage Service Staff tại The Hotel Astoria
8/2019 → 12/2019 (3 tháng)
Lucerne, Switzerland
• Delivered professional banquet and restaurant service for the hotel guests, private events, and international tour groups. • Provided service across multiple dining outlets within the hotel, including Mekong – Asian Bistro & Bar, Thai Garden – Royal Thai Cuisine (14 points – Gault & Millau), La Cucina – Pizza & Pasta (13 points – Gault & Millau), and Penthouse 360° Rooftop Bar. • Provided menu recommendations and upselling strategies to enhance the dining experience and increase revenue. • Conducted inventory monitoring and stock reporting to supervisors and management. • Maintained strict compliance with HACCP food safety and hygiene standards. • Communicated effectively with international guests using basic German language skills
Waitstaff and Kitchen Assistant tại Khujug Restaurant
8/2018 → 2/2019 (6 tháng)
Zurich, Switzerland
• Strong knowledge of Chinese cuisine and dining culture. • Provided professional service to Chinese tour groups and local guests. • Assisted in event and banquet setup to ensure smooth operations. • Delivered sales consultation and effective upselling to maximize revenue. • Prepared daily sales and revenue reports. • Performed inventory monitoring and reported stock levels to management • Ensured compliance with food safety and hygiene standards. Business Operations Management • Able to communicate in basic Chinese with customers.
Waitsta and Kitchen Assistant tại Bebbis Restaurant
8/2017 → 2/2018 (6 tháng)
Interlaken, Switzerland
• Strong knowledge of traditional Swiss cuisine. • Provided service for international tour groups and local guests, ensuring high customer satisfaction. • Assisted in event setup and banquet preparation. • Supported kitchen operations through food preparation and cooking assistance. • Delivered sales consultation and effective upselling to increase revenue. • Prepared daily sales and revenue reports. • Managed inventory checks and reported stock levels to supervisors. • Maintained cleanliness and hygiene standards across the restaurant area.





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