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Từ 3 đến 5 năm
Outlet Manager
20 - 30 triệu
Toàn Quốc
N/A
5 sao
Quản lý, điều hành
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Mixologist tại Ministry of Men (House of Barbaard)
10/2023 → 7/2024 (9 tháng)
Ho Chi Minh City
• Maintained bar standards and performed monthly inventories to control costs and minimize variance. • Created new signature cocktails that contributed 20% of total cocktail revenue, enhancing guest engagement through storytelling and presentation. • Supported event programming and collaborated on promotional concepts to drive traffic and increase sales. • Monitored guest satisfaction and adapted cocktail offerings based on feedback to boost repeat patronage.
Head Mixologist / Assistant Bar Manager tại INK 360 Intercontinetal Phu Quoc
7/2024 → Hiện tại
Phu Quoc
• Operational leadership: Acted as primary outlet lead ~80% of the time, ensuring consistent 5-star service and decisive management in the Outlets Manager’s absence. • Performance improvement: Implemented SOPs aligned with InterContinental and Forbes 5-star standards, increasing service quality scores from 73% to 89% (2025). • Financial growth: Optimized menu mix, pricing and cost controls, raising Gross Operating Profit from 35% (2024) to 48% (2025). • Team development: igh-performance team by aligning individual professional development with operational goals; mentored 8 staff members to adopt a mindset of discipline, accountability, and luxury-standard excellence. • Events & sales: Managed logistics and execution for large buyouts and events (up to 300 guests), maintaining high satisfaction and driving repeat bookings. • Strategic administration: Prepared regular P&L reports, developed seasonal revenue strategies and negotiated vendor agreements to maximize outlet profitability.



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