Operations Manager with 10+ years of experience in hospitality, casino, and business operations. Proven ability to manage large-scale operations with 100+ sta and deliver service to thousands of customers daily in high-pressure environments. Strong expertise in team leadership, operational optimization, and customer experience management, especially with VIP and international clients. Entrepreneurial mindset with hands-on experience in building and operating businesses in beauty and healthcare sectors. Seeking management or executive-level roles where operational excellence and strategic thinking drive business growth.