Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)

https://www.hoteljob.vn/ho-so-online/2879899-nguyen-thien-trieu-duong 2879899-nguyen-thien-trieu-duong.pdf
Nguyễn Thiện Triêu Dương

Nguyễn Thiện Triêu Dương

Hồ sơ 5 sao vàng 30 Lượt xem hồ sơ

Nam, 24/03/1996, 30 tuổi

An Giang Province

Cập nhật: 06/07/2026

  • Chia sẻ:

Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
N/A
Vị trí
Outlet Manager
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
HCMC, Kiên Giang
Ngoại ngữ
N/A
Quy mô công ty lớn nhất từng làm
N/A

Giới thiệu bản thân

I’m an outgoing and positive person who enjoys working with people and creating meaningful experiences. Outside of work, I love learning new things to broaden my perspective. I believe in continuous learning, staying curious, and always finding ways to become a better version of myself.

Trình độ học vấn chuyên môn

Sai Gon Tourism Vacational College

Hospitality Management - Cao đẳng

2019 → 2019

Kĩ năng

Training & Coaching
VVIP Guest Service
Operation Management
Cross-functional Collaboration
Service Recovery
IT System & Report

Kinh nghiệm làm việc

VIP & Loyalty Service - Duty Shift Incharge tại Hoiana Hotels

8/2025 → Hiện tại

Da Nang

Duty In-Charge for the shift, overseeing the overall operations of both the Mass Counters and the F-ITO Counters. Monitor, coach, and provide on-the-job training for new team members to ensure service standards are maintained. Support relevant departments in resolving operational issues, including TGs, EG, BD, VIP Services, Security, and Cage. Coordinate effectively with cross-functional departments to ensure smooth and efficient daily operations. Handle guest inquiries, concerns, and complaints professionally, ensuring prompt resolution and guest satisfaction. Support the Event Promotion team in introducing new promotions and actively encourage guests to participate in current promotional campaigns.

Team Leader tại Hoiana Hotels

4/2024 → 8/2025 (1 năm 4 tháng)

Da Nang

NOX Beach Club Take responsibility for overseeing operations across the 4 distinct outlets, each offering a unique culinary and hospitality experience: Osteria: Authentic Italian Cuisine Cham Table: Vietnamese Cuisine (Local Seafood) Grill: Steak House (Modern Steak & Western Style) Beach Club Bar: Tiki Bar & Cabana Pool Service Manage & inventory equipment, control expenses Direct service & taking care of VIP / SAG (Special Attention Guest) Reporting & documentation, maintained seamless operations during shifts Handled International Party & Event (Vivavivu Summer Resort 2025 Fashion Exhibition, Miss Universe Australia 2025 ...) Assist higher management with on-the-job training, SOP reviews, and the implementation of monthly, quarterly, and priority promotions; Collect guest feedback, propose appropriate solutions, and continuously enhance service quality. Motivate, engage, and support team members while contributing strategic insights to senior management for team development.

Assistant Manager tại NISO Co., Ltd – RuNam Restaurant (Retail Division)

11/2022 → 1/2024 (1 năm 2 tháng)

Ba Ria Vung Tau

Responsible for pre - opening preparations and overseeing the seamless transition of the company to operational status. Financial Accountability: Oversee PnL reports, cost of labor, and cost of goods sold to maintain financial efficiency. Staff Development: Design and implement growth plans to support team members in advancing to the next level in their careers Operational Oversight: Monitor and manage processes remotely while ensuring compliance with company policies. Recruitment and Training: Lead the hiring process and provide comprehensive training for all team members, including onboarding for new hires. Coordinating with other departments to establish operational procedures and workflows. Preparing staff rosters and scheduling. Planning with the kitchen team to create seasonal promotions for the year.

Restaurant Casino Supervisor tại The Grand Ho Tram Strip

6/2021 → 10/2022 (1 năm 3 tháng)

Ba Ria Vung Tau

Service Quality and Operations Management: Developed and implemented training programs while monitoring and ensuring service quality. Oversaw operations to deliver exceptional guest experiences by anticipating and exceeding guest needs and expectations. Reporting and Documentation: Prepared regular and ad hoc reports, maintaining all necessary records and files. Ensured clear communication and collaboration with partnering departments to optimize the use of resources, including manpower and facilities. Shift Leadership: Maintained seamless operations during shifts, staying on duty until proper handover to the next leader. Monthly Reporting: Compiled and analyzed key performance reports, including P&L, beverage variance, tips allocation, and goods control, to maintain operational efficiency and accountability.

Restaurant Captain tại My Mother Fine Dinning Restaurant

2/2019 → 5/2021 (2 năm 2 tháng)

Ho Chi Minh

Service Supervision: Oversee daily service operations to ensure smooth coordination between front-of-house and kitchen, maintaining luxury service standards. Team Leadership: Lead, train, and support service staff during shifts, ensuring consistency, efficiency, and high performance. Guest Experience Management: Deliver personalized service, handle guest inquiries, and ensure exceptional dining experiences aligned with brand standards. Order & Service Accuracy: Monitor order-taking and delivery processes to ensure accuracy, timing, and presentation meet quality expectations. Shift Coordination: Assign tasks, manage staff positioning, and ensure optimal workflow during peak hours. Complaint Handling: Address guest complaints promptly and professionally, providing effective solutions to maintain satisfaction. Upselling & Revenue Optimization: Promote menu items, specials, and promotions to enhance guest experience and maximize revenue. Hygiene & Safety Compliance: Ensure adherence to hygiene, sanitation, and safety standards in line with company policies.

Mong muốn về công việc

Giải thưởng

Thông tin tham khảo

Chia sẻ:

Mã QR giới thiệu

Đánh giá profile