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Từ 3 đến 5 năm
Trợ lý, thư ký
12 - 20 triệu
Đà Nẵng
Tiếng Anh (Khá)
N/A
Giới thiệu bản thân
Trình độ học vấn chuyên môn
FPT School of Business & Technology
Master of Business Administration - Khác
2024 → 2026
California State University, Fullerton
BA in Business Administration - Đại học
2018 → 2022
Kĩ năng
Kinh nghiệm làm việc
Sales & Reservation Agent tại Crowne Plaza Danang Sales & Reservation Agent
7/2023 → 10/2024 (1 năm 3 tháng)
Việt Nam
Managed room reservations for both corporate and leisure guests through multiple booking channels. Provided professional guest consultation regarding room availability, rates, packages, and special requests. Coordinated with Front Office, Sales, Revenue, and Housekeeping to maximize operational efficiency and guest satisfaction. Handled reservation modifications, cancellations, and guest concerns while ensuring high service standards.
Operation Coordinator cum Managing Director Secretary tại Ariyana Convention Centre Danang
2/2025 → 5/2026 (1 năm 2 tháng)
Việt Nam
Coordinated daily operations across departments, contractors, and vendors, ensuring successful events and compliance with venue standards. Acted as the primary liaison between the Managing Director and department heads, following up on operational directives and ensuring timely implementation. Conducted routine inspections of facilities, equipment, storage areas, and outdoor spaces to maintain operational readiness, safety, and service standards. Investigated guest feedback and service incidents, collaborating with relevant teams to implement effective resolutions and enhance customer satisfaction. Represented the Managing Director in operational meetings when delegated, documented meeting outcomes, and monitored follow-up actions. Prepared executive reports, presentations, meeting minutes, and operational analyses for senior management.



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