Bellman/Receptionist tại CHARMANT SUITES A BOUTIQUE HOTEL CAN THO

3/2024 → Hiện tại

CAN THO

Bellman  Greeting guests, having conversations and utilizing English proficiency for effective daily communication with diverse guests.  Assisting guest in carrying luggage and escort guest to their rooms; respond their inquiries promptly, take care of guest, ensure to maintain customer satisfaction. Receptionist  Being trained since the hotel pre-opening period, therefore I thoroughly know all the processes, professional competence and work skills of an receptionist such as:  Making check-in and check-out procedures with a warm, accurate and professional way.  Maintaining current knowledge of hotel services, amenities, promotions and local foods, attractions to consult guests.  Handling problems that arise with sympathy and accommodate special requests during guest's stay.