Server - Lead Server tại Villa Elena Five-Star Hotel & Palmira Palace Four-Star Hotel, Ukraine

8/2008 → / (17 năm 11 tháng)

Ukraine

• Delivered guest service in accordance with international hotel standards • Participated in VIP events, banquets, and private dining functions

F&B Supervisor tại Vino e Cucina / Guramma / Steak House, Kyiv, Ukraine

3/2012 → 1/2012 (1 tháng)

Ukraine

• Delivered fine dining service with an emphasis on premium wine presentation and tableside service • Worked in restaurants offering wine collections exceeding 1,200 labels

Founder & Owner tại Street Food Bar, Kyiv, Ukraine

1/2017 → 7/2017 (5 tháng)

Ukraine

• Founded and operated an independent restaurant • Managed recruitment, staff training, budgeting, purchasing, supplier relationships, and daily operations

Restaurant Manager tại Sandshotel, Sandhamn, Sweden

1/2022 → 8/2018 (3 năm 5 tháng)

Sweden

Managed seasonal restaurant operations, inventory control, and an international service team

Lead Server cum Assistant F&B Manager tại Emerald Lake Lodge, British Columbia, Canada

2/2023 → 1/2023 (1 tháng)

Canada

• Coordinated private dining events and corporate functions for groups of up to 100 guests • Delivered premium guest service in a resort dining environment • Assisted with floor coordination and mentoring service staff during busy operations

Restaurant Manager tại Elkhorn Resort Spa & Conference Centre – Onanole, Manitoba, Canada

1/2024 → 1/2024 ()

Canada

Managed multi- F&B operations across the restaurant, bar, banquets, and events, ensuring consistent service excellence and guest satisfaction.  Developed and implemented service standards, shift checklists, and a staff service handbook to enhance operational consistency and service quality.  Redesigned the cocktail menu and trained teams in wine service, upselling, and luxury guest engagement.  Streamlined service operations through improved seating procedures, team coaching, and continuous service improvements.

Lead Server in 3 Michelin Keys hotel tại Fogo Island Inn (Relais & Châteaux) – Newfoundland & Labrador, Canada Fox Harb'r Resort – Nova Scotia, Canada

1/2025 → 1/2025 ()

Canada

Accepted seasonal positions at two of Canada's most prestigious luxury resorts to strengthen my expertise in fine dining and luxury F&B operations.  Delivered personalized fine dining and premium wine service at Fogo Island Inn, a Relais & Châteaux property awarded Three MICHELIN Keys, and Fox Harb'r Resort, an AAA Four Diamond resort recognized among Golf Digest's Best Golf Resorts in North America.  Served high-net-worth individuals, executives, celebrities, private jet travelers, and international VIP guests while consistently delivering exceptional luxury guest experiences.

Restaurant Manager & Sales Manager tại HAPPY BEAR GROUP

2/2026 → Hiện tại

Phú Quốc

Promoted from Restaurant Manager – Papa Bear Pizza to Sales Manager – Happy Bear Group in recognition of strong business performance after 2 months.  Developed strategic partnerships with John's Tours, Alisa Travel, Red River Tour, King Kong Mart, and other tourism partners, helping Happy Bear Group capture approximately 90% of the Russian speaker tourist market.  Expanded the company's commercial network through strong relationships with tour operators, hotels, and local businesses, increasing international guest arrivals.  Created promotional campaigns and loyalty programs that increased repeat business and strengthened customer retention.  Supported business development across Papa Bear Pizza, Happy Bear Hostel, Happy Bear Live Music Bar, Pearl Shop.

The Relais & Châteaux Gold Pin

7/2025

Awarded the Relais & Châteaux Gold Pin in recognition of experience delivering world-class luxury hospitality, with expertise in restaurant operations, premium wine service, team leadership, and exceptional guest experiences.

The Relais & Châteaux Gold Pin

7/2025

Awarded the Relais & Châteaux Gold Pin in recognition of experience delivering world-class luxury hospitality, with expertise in restaurant operations, premium wine service, team leadership, and exceptional guest experiences.