Bartender tại Da Nang Mikazuki Resort and Spa

6/2024 → 2/2026 (1 năm 8 tháng)

Đà Nẵng

• Ensured sufficient stock of ingredients, bar tools, and glassware for daily operations • Performed up-selling and cross-selling of hotel products • Maintained consistent beverage quality and presentation • Handled guest feedback professionally and provided appropriate solutions and assistance • Collected and recorded lost or broken items for monthly reporting • Checked defective facilities and coordinated with the Engineering Department for repairs • Proposed new ideas and provided feedback to management to improve work performance • Assigned tasks and supervised staff on duty • Trained new staff and interns • Operated the POS system and handled cash, card, and digital payments accurately Reported daily revenue