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Alex Luu

Alex Luu

Hồ sơ 5 sao 20 Lượt xem hồ sơ

Nam, 25/01/1990, 36 tuổi

523 Bach Dang, Hong Ha, Ha Noi

Cập nhật: 09/09/2026

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Tổng giám đốc/ Giám đốc
Mức lương mong muốn
Trên 60 triệu
Nơi mong muốn làm việc
Hà Nội
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
100 - 499
Công việc mong muốn
Quản lý, điều hành, Kinh doanh & tiếp thị
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Lao động ngoài nước

Giới thiệu bản thân

Senior hospitality executive with 15+ years of progressive experience spanning front office, guest services, sales, marketing, and general management across boutique and luxury hotel groups in Hanoi. Currently General Manager and Director of Sales for a two-property hotel system, with full accountability for revenue performance, OTA and corporate/travel-agent partnerships, F&B and spa operations, guest experience, staff development, and accounting/tax compliance. Proven track record of building and leading high-performing sales and marketing teams, launching new properties, and consistently delivering against ownership and CEO-set KPI targets. Recognized four times as Outstanding Manager/Staff of the Year. Fluent in English and Vietnamese.

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Kĩ năng

Kinh nghiệm làm việc

Director of Sales tại Classyc Hotel

8/2024 → 8/2025 (1 năm )

Hàng Thùng, Hoan Kiem, Hanoi

• Directed the hotel's sales function, building corporate, travel-agent, and OTA partnerships to grow occupancy and revenue in a competitive Hoan Kiem boutique-hotel market. • Developed and executed yearly, monthly, and weekly sales and business plans against ownership-set KPI targets. • Partnered closely with operations, F&B, and front office teams to align commercial strategy with guest experience delivery. • Managed OTA channel performance and rate positioning, and represented the property in dealings with VIP guests, partners, and industry contacts.

General Manager & Director of Sales — System-Wide tại Classyc Hotel System (Classyc Hàng Thùng & Classyc Hàng Buồm)

8/2025 → Hiện tại

Hoan Kiem, Hanoi

• Promoted from General Manager of Classyc Hàng Thùng to lead sales and overall performance across the full Classyc system, encompassing the established Hàng Thùng property and the newly opened Hàng Buồm property. • Hold end-to-end operational oversight across both hotels, including guest relations, revenue management, OTA distribution strategy, Food & Beverage (Ctaste restaurant) and bar (Réno Bar) performance, and accounting/tax compliance. • Lead system-wide revenue management and pricing strategy, driving occupancy and ADR performance across both properties through data-driven rate and channel decisions. • Directed the commercial launch and market positioning of Classyc Hàng Buồm, aligning sales, marketing, and OTA strategy with the established Hàng Thùng brand standard. • Oversee OTA partner relationships and compliance requirements (including withholding tax and entity registration matters), safeguarding accurate reporting and regulatory adherence. • Manage and develop cross-functional staff across sales, front office, F&B, and accounting, setting performance standards and resolving escalated guest and operational issues. • Report directly to ownership on system-wide performance, combining firm policy enforcement with a guest- and staff- centered leadership approach.

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