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Từ 5 đến 10 năm
Outlet Manager
20 - 30 triệu
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Cao Đẳng Du Lịch Hà Nội
Quản trị Khách sạn Nhà Hàng - Đại học
2015 → 2018
Kĩ năng
| Sommerlier | |
| Tiếng Hàn |
Kinh nghiệm làm việc
Restaurant Captain tại LABRI Orient Neo Bistro ( Michellin Selected)
12/2022 → 8/2024 (1 năm 8 tháng)
Việt Nam
Restaurant Captain : Assist manager in the outlet’s operation; Associate duty roster and station plan; Handle of guests complains; Check on associate discipline, grooming standards and punctuality; Ensure service standards during operations and also to give training and guidance; Check of guests’ satisfaction and proper handling of feedback and follow-up; Perform opening duties as assigned. (Check list); Perform closing duties as assigned. (Check list); ❖ Restaurant Sommelier : Check inventory for wine stock. Ensure all wines are properly labeled. Organize wines by type (red, white, sparkling). Check for any expired or spoiled wines. Check wine cellar temperature and humidity. Review wine list with bar manager. Update wine list with new additions. Verify correct pricing for each wine Train staff on wine knowledge and service. Update wine list on website and menus. Order any needed wine supplies. Conduct regular wine tastings for staff. Monitor wine sales and adjust inventory. Seek customer feedback on wine selection.
Restaurant Manager/Sommerlier tại WooMaster - Korean Anging Steak House
8/2024 → 8/2025 (1 năm )
Việt Nam
❖ Restaurant maintenance and housekeeping; ❖ Update and disseminate relevant information to associates; ❖ Associate development, counseling and resolving staff conflict; ❖ Responsible for the maintenance of all operating equipment and properties in the outlet; ❖ Raise engineering work order and coordinate damaged items for repair; ❖ Liaise with the engineering department for repair status and for collection of repaired items; ❖ Check void checks against daily void check reports to ensure that all void checks are accounted for; ❖ Submit void check report and void checks together with daily media; ❖ Collect and monitor the daily outlet’s tips collection; ❖ Distribute shared tips to all associates in the outlet at month-end; ❖ Responsible for all artwork and display relating to all promotions taking place in the outlet; ❖ Responsible for decoration of outlets during festive season and other special events; ❖ Complete the other tasks and jobs assigned by the leader
Restaurant Manager tại ONVIT - Korean Fine Dining 1 Michellin Star
8/2024 → 8/2025 (1 năm )
Việt Nam
❖ Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen; ❖ Check with guests to ensure satisfaction with each food course and beverages; ❖ Responsible for clearing, collecting and returning food and beverage items to the proper area; ❖ Maintain cleanliness of work areas, china, glass, etc. throughout the shift; ❖ Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly; ❖ Present an accurate final bill to guests and process payment; ❖ Perform shift closing on the Point of sales terminal and tally cash and credit card settlements; ❖ Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas; ❖ Ensures that hotel brand standards and SOP's are consistently implemented; ❖ Work with fellow staff and manager to ensure that the restaurant achieves its full potential; ❖ Completes the daily responsibilities that are set for each individual shift; ❖ Complete closing duties, including restocking items, turning off lights, etc; ❖ Conducts monthly inventory checks on all operating equipment and supplies; ❖ Take an active role in coaching and developing junior staff; ❖ Any other duties related to food and beverage service assigned by the business unit manager



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