General Manager | Cluster Head of Sales tại Wyndham Garden Halong & Wyndham Legend Halong

3/2024 → 10/2026 (2 năm 7 tháng)

Quảng Ninh

• Led the hotel from pre-opening through full operations, including room planning, interior review, team setup and operational readiness. • Built the hotel team and recruited department heads and key staff. • Developed annual business goals, budgets, opening plans, SOPs, operational standards and departmental checklists. • Managed FF&E and OS&E procurement, vendor selection, contract negotiations and hotel systems implementation. • Led market analysis, commercial strategy and revenue planning across Rooms and F&B to support revenue growth and market positioning. • Partner closely with ownership and department heads on business strategy, budgeting, staffing, brand standards, cost control and overall financial performance. • Temporarily assumed additional General Manager responsibility for Wyndham Legend Halong (413 rooms) from April to July 2026, overseeing both properties with a combined 575 rooms. • Established the Cluster Sales & Marketing structure for both hotels, defining team responsibilities, reporting lines and market coverage. • Continue to lead the Sales function across both Wyndham Garden Ha Long and Wyndham Legend Ha Long, driving commercial strategy, key accounts and market development for the two properties. • Both properties received the Best of Wyndham / Best of Wyndham Garden awards in 2025.