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Bui Anh Thu

Bui Anh Thu

Hồ sơ 5 sao bạc 44 Lượt xem hồ sơ

Nữ, 13/05/1999, 27 tuổi

Ho Chi Minh

Cập nhật: 29/10/2026

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Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Giám sát
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Hà Nội, HCMC, Đà Nẵng, Kiên Giang, Khánh Hòa
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Quản lý, điều hành, Tiền sảnh

Giới thiệu bản thân

Hotelier with extensive experience in Australia, specialising in front office leadership and hotel operations. Experienced in leading teams, overseeing daily operations, and maintaining high service standards to deliver exceptional guest experiences and support business performance.

Trình độ học vấn chuyên môn

Blue Mountains International Hotel Management School At Torrens University

Hotel Management - Thạc sĩ

2021 → 2023

Blue Mountains International Hotel Management School At Torrens University

Bachelor of Business (International Hotel And Resort Management), - Đại học

2017 → 2020

Kĩ năng

Kinh nghiệm làm việc

Front Office Supervisor → Duty Manager tại The Darling Hotel at The Star Pty Ltd - Sydney , NSW

5/2023 → 5/2024 (1 năm )

NN

• Progressed from Supervisor to Duty Manager, overseeing reservations, reception, room service and housekeeping to ensure seamless hotel operations and exceptional guest service. • Managed Front Office operations during shifts, resolving guest concerns, coordinating cross-departmental teams and ensuring compliance with hotel standards and procedures. • Contributed to maintain its Forbes Travel Guide Five-Star rating by consistently upholding Forbes luxury service standards. • Employee of the Month February, 2024 & August, 2023 (Resilience and Supportive Team Player)

Assistant Front Office Manager tại The Star Grand Hotel & Residence at The Star Pty Ltd

5/2024 → 11/2025 (1 năm 6 tháng)

Sydney

• Acted on behalf of the Hotel Manager in their absence, overseeing hotel operations and ensuring all departmental performance and service standards. • Monitored Front Office budgets and forecasts against occupancy, average daily rate (ADR), revenue targets, expenditure controls, and hotel performance benchmarks. • Conducted staff performance appraisals, managed disciplinary matters, and led recruitment, interviewing and hiring decisions. • Led operational excellence and luxury service delivery, helping sustain The Star's consistent No. 2 ranking among Sydney's best hotels on Tripadvisor. • Rising Star Nominee -2024 - The 23rd HM Awards for Hotel and Accommodation Excellence Australia Pacific.

Front Office Room Coordinator tại The Star Grand Hotel & Residences at The Star Pty Ltd -

7/2022 → 5/2023 (10 tháng)

Sydney

Supported management and coordinated cross-departmental operations to ensure efficient daily hotel operations and timely fulfilment of guest requests. Managed front office administration, including invoices, room allocations, deposits, and maintenance requests, while resolving guest enquiries and complaints during arrivals and departures. SUPERSTAR Award 2022 - Outstanding Guest Service Recognition.

Mong muốn về công việc

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