Property Manager tại Deutsches Haus - Ngôi nhà Đức

5/2023 → Hiện tại

Hồ Chí Minh

In charge of management and operation of the Deutsches Haus - Grade A+ building which achieve LEED Platinum Certificate.

Duty Manager tại The Reverie Saigon

3/2016 → 5/2017 (1 năm 2 tháng)

23-36 Nguyễn Huệ

Team Leader tại Park Hyatt Saigon

9/2007 → 3/2013 (5 năm 5 tháng)

2 Lam Son Square

Assistant Front Office Manager tại Intercontinental Hotel Saigon

9/2013 → 3/2016 (2 năm 5 tháng)

34 Lê Duẩn

Front Office Manager tại Winsuites Saigon

1/2022 → 4/2023 (1 năm 3 tháng)

Ho Chi Minh City, Vietnam

In charge Front Office department and assist General Manager to run the overall hotel operation

Acting Front Office Manager tại Bay Hochiminh hotel

3/2018 → 2/2020 (1 năm 11 tháng)

ho chi minh

 Trains, cross –trains, and retrains all front office personnel.  Evaluates the job performance if each front office employee.  Maintains working relationships and communicates with all departments.  Resolves guest problems quickly, efficiently, and courteously.  Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count.  Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.  Prepare revenue and occupancy forecasting.  Monitor all V.I.P 's special guests and requests.  Review Front office log book and Guest feedback forms on a daily basis.

Assistant Front Office Manager tại Le Méridien Saigon

3/2017 → 4/2018 (1 năm 1 tháng)

Ho Chi Minh City, Vietnam

With more than 10 years experience in Front Office department under management of hotal chain Hyatt, IHG, Starwood, Marriott. * March 2016 – Now Duty Manager Front Office – The Reverie Saigon - Assist Front Office Manager in execution of the management of staff and all aspects of their duties. - Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal. - Control the availability of rooms, rooms types, accuracy of room count and rate categories. - Liaise closely with Executive Housekeeper to ensure special guest needs, amenities and other room

Hyatt on Skills

9/2012

Successfully completed Hyatt on Skills Training course and has qualified to be a Departmental Trainer.

Manager of the Quarter

4/2015

Manager of the Quarter 2015 in InterContinental Asiana Saigon

Đinh Văn Sơn - Director

The Deutsches Haus - Ngôi nhà Đức

son.dinh@dhhcmc.com - 0972366689

Ms.Pham Van Anh - Front Office Manager

The Sherwood Suite

anh.pham@sherwoodsuites.vn - 0909400246

Mr. Robert Conte - Hotel Manager

Le Meridien Saigon

Robert.conte@lemeridien.com - 091 4982 252

Mr. Nguyen Viet Tan - Assistant Director of Rooms

The Reverie Saigon

viettan.nguyen@thereveriesaigon.com - 093 3360 819