Liaison Officer tại Liên Đoàn Bóng Đá Việt Nam

6/2014 → / (11 năm 11 tháng)

Hanoi, Vietnam

- Liaised between VFF and football teams’ management during U19 Nutifood Championship and U14 Women Asia Championship. - Assisted the teams during their stays in Vietnam with accommodation, practice and technical issues. - Assisted the teams’ management with police support and media agencies.

Training Supervisor tại Sushi Train Maroubra

6/2011 → 11/2014 (3 năm 5 tháng)

Sydney NSW, Australia

- Oversaw a small team of waiters/waitresses and assisted the manager with weekly rosters. - Trained over 15 newbies and brought solutions to customer complaints and internal disputes.

Food and Beverage Attendant tại Doltone House Darling Island Wharf

4/2016 → 11/2011 (4 năm 5 tháng)

Sydney NSW, Australia

- Demonstrated the ability to identify and implement various types of workflow structures. - Conducted myself in a professional manner in the interaction and personal presentation in the workplace. - Assisted clients in all steps from setting up a room, fulfilling requests during service to operational activities.

Food and Beverage Coordinator tại Khách sạn Pullman Hanoi

6/2018 → Hiện tại

Hanoi, Vietnam

- Ensure the smooth and efficient running of F&B Services by interdepartmental communication and coordination. - Answer customer inquiries and resolve issues promptly. - Play a constructive role in seasonal projects such as Moon cake, Christmas & New Year, etc. - Be an active member of HACCP committee while making sure F&B Services strictly follow food safety and hygiene practices. - Update ACDC on F&B Services and follow up on weekly sparkles.

Employee of the Year 2019

1/2020

Year-end award for the best employee (Front of the House) in 2019 by Pullman Hanoi Hotel