 Director of Food and Beverage tại Wyndham Grand Paradise Cam Ranh- Cam Ranh city

8/2020 → / (5 năm 5 tháng)

Cam Ranh

 Food and Beverage Manager tại Fusion Maia Da Nang

3/2019 → 8/2020 (1 năm 5 tháng)

Đà Nẵng

Restaurant Manager tại Amanoi Resort

5/2013 → 5/2015 (2 năm )

Ninh Thuận

 I was joining at Amanoi Resort from pre- opening, setting up the restaurant, bar and private dining, develop the beverage menu.  Report directly to F&B manager, in charged 2 restaurant & bar and IRD with 25 staffs  Monitor the staff skills within the department and plan training program with Food & Beverage Manager to rectify any service deficiencies.  Conduct regular briefings -day to day briefing with the Food & Beverage staff ensuring good communication at all times and make sure all the member in team know clearly what happen in department  Ensure that overtime within the department is minimized and authorized  Control all breakage, loss and operating equipment record to report it to Food & Beverage Manager  Supervise captains and supervisors to make sure all thing under control  In charge of weekly check of building maintenance of main restaurant, bar, cliff pool and beach club and report to respective department Engineering and housekeeping  In charge of guest profile update on Opera on a day to day basis  Coordinate with Food & Beverage Secretary and Food & Beverage Manager to ensure that all departmental reports and correspondence are completed punctually and accurately.  Coordinate with Food & Beverage Manager that the Departmental Operations Budget is strictly adhered to and that all costs are strictly controlled. Specifically beverage cost, decoration cost, guests supplies, payroll and spoilage)

Assistant Food and Beverage Manager tại Amanoi Resort

5/2015 → 3/2017 (1 năm 9 tháng)

Ninh Thuận

 I were promoted to Assistant food and beverage manager  Managing the F&B team with 25 staffs, 2 F&B outlets, IRD and report directly to Executive Assistant Manager (F&B)  Monitor Day – To – Day operation of food and beverage department  Create guests’ preferences profile through opera system  Organize weekly duty roster according to the occupancy forecast  Conduct food and beverage skill training for all F&B staffs  Maintained neat and clean work area at all times.  Coordinate with reservations and other departmental if there is a Special Event (for in house or upcoming guests) regarding the equipment, staffing, and in-operational on “the Day”  Manage the beverage cost to make sure achieve to the budget  Monitor inventory of each outlet; equipment, par stock.  Attend HOD meetings and briefing  Promote and encourage all activities of F&B and other departments to in-house and external guests

Food and Beverage Manager tại Fusion Resort Cam Ranh

3/2017 → 3/2021 (4 năm )

Khánh Hòa

 Managing the F&B team with 54 staffs, 2 All day dining restaurants, 1 Pool bar & restaurant, IRD and report directly to General Manager  Monitored all daily operations and special event within the F&B department  Build the food and beverage SOP and training material for the department  Recruitment F&B staff  Conduct and follow up with outlet manager for training for F&B team member about skill and knowledge.  Handling the guest complaint  Guest contact and communicate  Maintained neat and clean work area at all the time  Manage wine cellar, beverage stock and beverage cost control to achieve the budget  Monitor inventory of each outlet; equipment, par stock. Annual departmental equipment purchasing according to the budget  Cooperate with chefs for the food menu and special menu for event, BBQ: items, selling price…  Work with FC to complete the P&L and CAPEX for F&B department  Create the beverage menu follow the concept of the resort: fresh, healthy and wellness  Conduct employee’s evaluation and to review their general performance.  Promote and encourage all activities of F&B and other departments to in-house and external guests.  Cooperate with sale and reservation for the booking related to F&B: events, romantic dinner, BBQ..  Organization of functions including Wedding receptions, Christmas and New Year.  Developed strategies to achieve all financial objectives  Do a pre-opening for the new outlet at the resort.