General Manager tại BRANDI HOTEL GROUPS

11/2017 → 6/2019 (1 năm 7 tháng)

Hà Nội, Vietnam

- Organizing, operating and managing all business activities of the hotel system - Take overall responsibility for the effectiveness and results of the entire hotel system business - Develop and plan short and long term business and marketing strategies - Solve problems with customers - Managing and supervising operation of system employees - Manage infrastructure and propose to perform infrastructure upgrading, image promotion and customer care - Managing & training and motivating employees ... - Managing personnel, internal operational policies - Managing and monitoring fixed assets handed over.

Regional Business Development Manager tại AIA VIETNAM LIFE INSURANCE COMPANY LIMITED

5/2012 → 10/2013 (1 năm 5 tháng)

Hà Nội, Vietnam

- Recruitment, training, effective management of business departments to meet the Board's objectives - Building and updating professional management system, policies for business units - Responsible for the objectives assigned by the Board of Directors to the business department- Develop strategies, plans and implementation for the business department

Chief Customer Officer tại TRUESKIN MEDISPA JSC

12/2013 → 9/2015 (1 năm 9 tháng)

Hà Nội, Vietnam

- Management and operations entire business companies - Build up a target customer system, deploy the exploitation and search for sales channels to promote effective business - Managing, directing, training personnel of departments / departments, implementing reporting regimes, effectively implementing the general business plan of the Company - Human resource planning; plan recruitment to seek human resources to meet the personnel needs according to the structure approved by the Board of Directors; Organize the plan of recruitment, arrangement and promotion of personnel for each appropriate period - Manage, coordinate, guide and train the right employees to complete work targets - Performing work requirements assigned by the Board of Directors.

Deputy General Director tại A25 HOTEL GROUPS

9/2015 → 9/2017 (2 năm )

Hà Nội, Vietnam

- GM for overall operation of the hotel including, growing profits, customer service, quality, and cleanliness of the hotel groups (45 hotels) - Executive and manager departments: Sales, Marketing, Kitchen, Purchasing Department, IT, HR. - Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot - Organize recruitment, train staff to take management positions on the hotel system - Leading the planning, monitoring equipment procurement, hotel renovation - Operating and managing in charge of information technology software projects - Acting as a representative to work with relevant management and organization units in checking and supervising hotel activities. - Deploy the tasks assigned by the Chairman - Report to the Chairman of the Board on the implementation of timely tasks, ensure stable business operations and development.

Excellent regional business leader in AIA Vietnam

12/2012

Excellent regional business leader in AIA Vietnam

Excellent sales director of Trueskin year

12/2014

Excellent sales director of Trueskin year

Total outstanding management at Brandi Hotel system

12/2018

Total outstanding management at Brandi hotel system