Building Manager tại N.H.O JSC Vietnam N.H.O JSC Vietnam, 44B Nguyen Van Troi, Ward.15, District Phu Nhuan, HCMC

1/2018 → / (6 năm 3 tháng)

Ho Chi Minh City, Vietnam

In charge of building's operations including finances, maintenance, residents management, and cooperating with sub-contractors (security, housekeeping, landscaping...) Report to N.H.O head office - Manage, coordinate and supervise the activities of the sections of the residential area management board, the contractor in the building / residential area - Handover keys to the customers - Follow up/update fixing defect status on the apartments. - Experience in process of cleaning water tank, water pipeline at building - Managing, supervising and operating all activities of the building / residential area: Technical, security - safety, environmental landscape, reception. - Carrying out personnel and administrative work at the unit (personnel management, assignment of work, evaluation of employees, proposing the regime of commendation and discipline, proposing the purchase of equipment. job….). - Supervise and coordinate with external contractors in accordance with the contract, lease, service contract and warranty. - Develop a set of operating procedures and operating instructions for the systems in the building. - Ensure prompt response and help requests from customers and investors - Carrying out personnel and administrative work at the unit (personnel management, assignment of work, evaluation of employees, proposing the regime of commendation and discipline, proposing the purchase of equipment job….) - Supervise and coordinate with external contractors in accordance with the contract, lease, service contract and warranty. - Develop a set of operating procedures and operating instructions for the systems in the building. - Ensure prompt response and help requests from customers and investors

Operation Manager tại Savills Property Management Pte Ltd

7/2014 → 1/2015 (6 tháng)

Ho Chi Minh City, Vietnam

SAIGON PEARL PROJECT INFORMATION  03 Block with 38 floors with 2,200 luxury apartments from 02 to 04 bedrooms with modern design and equipment with full support services to meet the needs of resident communities  01 International school meets the learning needs of 500 to 800 students.  Shopping mall area of 40,000 m² of floor with diverse products to serve the needs of residents of the Project and surrounding areas. - Responsible for the daily operations of the Area Building and office leasing services, is committed to providing professional management services. Management of department employees - Receiving the comments, the needs of residents and handling in all jurisdictions or to report to Property Manager to solve problem. - Ensure buildings are protected directly 24/24, standard and professional - Scheduling training departments operate directly (Reception, Security…) - Planned maintenance, repair quarterly, monthly, weekly, on the whole system, device Building. Ensure the prevention of technical problems. - Management, supervision, administration and review the activities of the contractors providing services in the building. In particular, sanitation services, security, pest control and service elevators must be done within a synchronized and financial control allow. - Manage all property and equipment fitted to buildings and works facilities associated with building - Working with the relevant departments to solve and respond to residents - Working with the engineering department to plan repairs when damaged property - Transaction relation with government agencies (departments, agencies,...) and external partners involved in the field of charge.

Housekeeping supervisor tại The Grand Ho Tram Strip

1/2013 → 7/2014 (1 năm 5 tháng)

Ba Ria, Ba Ria - Vung Tau, Vietnam

In charge of management with 541 rooms - Holding meetings with Housekeeping staff to discuss their job functions. - Listening to, understanding, and clarifying guest concerns.Inspecting the cleaning and servicing of guestrooms and public areas. - Approaching guests in an attentive, friendly, courteous and service-oriented manner. - Making sure that all Guest Rooms have appropriate supplies and linens in them. - Maintaining guest confidentiality at all times. - Ensuring that rooms and bathrooms are cleaned on a daily basis.Inspecting guest rooms and guest areas. - Supervising the disposal of trash and waste. - Directing housekeeping staff to ensure a high standard of cleanliness in all public areas. - Delegating work to meet business objectives and goals. - Maintaining a high standard of personal appearance and grooming. - Vacuuming carpets and mopping and sweeping tile floors. - Training up new housekeeping staff. - Maintaining an inventory of guest room and housekeeping supplies. - Complying with all health and safety standards. - Maintaining key control.

Butler tại Hotel Equatorial

4/2011 → 12/2012 (1 năm 7 tháng)

Ho Chi Minh City, Vietnam

- Assess and monitor guest satisfaction throughout his or her visit and report all guests' feedback to the Club Manager/Supervisor. - Ensures high levels of communication with all appropriate departments in regards to all guests special requests and needs in particular attention to VIP's. - To consistently provide thoughtful, caring and sincere service. - To identify and anticipate Guests' needs and ensure personalized service is provided - To provide Food and Beverage Services as required - To assist with any plans or arrangements the guest intends to make during their stay - To fully understand and have knowledge of all in suite services, technology, amenities, functions & systems - Provide prompt laundry service and shoe shine service, ensuring special preferences of guests are met - To assist guests regarding hotel facilities in an informative and helpful way - To follow department policies, procedures and service standards - Monitor closely the inventories - Preparing purchasing orders for the department while adherence to a set budget - Review arrival and departure reports for accuracy and completeness - Monitor VIP arrival - Monitor and ensure that the pantries and reception areas clean and well maintaine

F&B Attendant tại Park Hyatt Saigon Hotel

5/2010 → Hiện tại

Ho Chi Minh City, Vietnam

- Set up banquet rooms by ensuring that buffet tables and guest tables and chairs are properly dusted, cleaned and clothed - Place dishware and flatware on tables in an aesthetic manner - Greet and welcome guests as they arrive and assist them in finding the right tables for themselves and family members - Serve water or welcome drinks as soon as guests have sat down - Assist in the setup of buffet table by ensuring that food items are properly placed and that any dish that has run out, is refilled promptly - Ascertain availability of cutlery such as serving spoons and forks on the buffet table - Serve food and beverage items to guests on their tables and fulfil requests for additional servings - Quickly remove dishes as soon as guests have finished eating their course and supply new ones - Clear away soiled dishes and glasses and ensure that they are transported to the kitchen area in a timely manner - Take off dirty tablecloths and replace them with freshly laundered ones - Ascertain that the floor in the banquet area is properly cleaned after each event - Stock up on extras such as condiments and napkins.

Trần Minh Ái - Property Manager

Saigon Pearl Project

MinhAi.Tran@sgpearl.com - 0909503466

Huynh Quang Dong - Property Manager

Saigon Metro Park Project

huynh.quangdong@nhojsc.com - 0902513577