Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)

https://www.hoteljob.vn/ho-so-online/846985-nicola-rossi 846985-nicola-rossi.pdf
Nicola Rossi

Nicola Rossi

Hồ sơ 5 sao 167 Lượt xem hồ sơ

Nam, 25/11/1971, 54 tuổi

Quincy Village Road, De Quincy, Seychelles

Cập nhật: 31/10/2019

  • Chia sẻ:

Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Trên 20 năm
Vị trí
Tổng giám đốc/ Giám đốc
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Toàn Quốc, Nước ngoài
Ngoại ngữ
Tiếng Anh (Giỏi), Ý (Giỏi), Khác (nêu rõ tại giới thiệu bản thân) (Khá)
Quy mô công ty lớn nhất từng làm
500 - 999

Giới thiệu bản thân

General Manager and charismatic leader with a broad set of skills applicable across different sectors and roles in hotel management. Having a progressive two-decade experience in pre-openings, development and management of resorts, boutique hotels, residences and private properties; familiar to work in remote destinations. Enthusiastic achiever and hospitality professional with solid background in Operations, Food and Beverage, Sales and Marketing, Finance and Human Resources combined with outstanding results. Highly qualified in the resolution of operational, financial and guests problems for users and shareholders. Well-rounded and multilingual professional with a unique ability to relate to staff with various backgrounds, building and developing relationships with key influencers and VVIP, identify new business opportunities, creating unique experience programs tailored to specific customers.

Trình độ học vấn chuyên môn

Italian Naval Academy

Chief in Command - Thạc sĩ

1993 → 1996

Kĩ năng

Pre-Opening
Revenue Goals
Persuasion
Negotiation
Training and Development

Kinh nghiệm làm việc

Event and Recreation Manager tại Constance Hotels and Resorts

1/2010 → 12/2014 (4 năm 10 tháng)

Seychelles

Actively started company devised and developed water-sport and leisure activities and related SOP, business plan, marketing & sales plan, training for the staff and customer satisfaction. Foreseen and responded to needs of the guests. Evaluated employees on job performance, work ethic, and attendance. Professional answered and controlled complaints and critical issue as well as ensured guests satisfaction before, during and after their stay. Reconciled monthly and annual purchase orders and sales inventory within budgetary guidelines for all resort recreation. Focused marketing strategies by identified consumer requirements defining market, competitor's share, and competitor's strengths and weaknesses.

Sales & Marketing Manager (Leisure) tại Constance Hotels and esorts

1/2015 → 9/2015 (8 tháng)

Seychelles

Organised educational trips; cooperated with the all T.O, travel agents and respective people with the industry. Supervised the work of various departments including pricing, selling, marketing, customer satisfaction, reservation, and cost control. Coordinated with the all local DMC’s and Constance Offices worldwide. Delivered credible, competitive and valuable services to customers such as honeymooners, long stay guest, and repeater guest etc. Actively monitored customer satisfaction with surveys and comment cards.

Director Guest Experience tại CONSTANCE LEMURIA & CONSTANCE EPHELIA – Luxury Hotel

9/2015 → 2/2018 (2 năm 5 tháng)

Seychelles

Achieve Guest Experience objectives by contributing guest service information and recommendations to strategic plans and reviews. Implementing guest service standards and training within departments following company organizational principles and international hospitality standards: Leading Hotel of the World (LHW) and Leading Quality Assurance (LQA). Continuously evaluate all areas of the organization that touch the guest experience and work strategically with all department leaders, monitoring accuracy, to develop and improve a seamless guest experience of the highest quality.

General Manager tại SANDY LANE YACHT CLUB & RESIDENCES – Luxury Residences and Marina

5/2018 → / (8 năm )

St. Vincent & Grenadines

General Manager fully responsible for the pre-opening, opening and all aspects of operations at the hotel, day-to-day staff management, guests, providing trustworthy leadership. Ensuring that all hotel and marina operations are carried out professionally to owner and industry luxury standards. Deliver the highest level of services while maintaining the financial impact of such decisions and operations. Forge hotel operating controls, Standard of Procedures, policies and service standards, ensuring full compliance. Develop strategic plan by studying technological and financial opportunities, presenting assumptions and recommending objectives. Strong aptitude in finding effective solutions, isolate possible contributing circumstances, and pinpoint the chief causal factors that need to be addressed in order to resolve the problem. Decisions maker evaluating potential costs, required resources, and possible barriers to successful solution implementation

Mong muốn về công việc

Giải thưởng

Thông tin tham khảo

Chia sẻ:

Mã QR giới thiệu

Đánh giá profile