Pre-opening Specialist (Northern Region) tại Sun Hospitality Group

7/2022 → Hiện tại

Hanoi

n charge of the Pre-opening phase for ambitious Nothern regional-projects from Sun Hospitality Group (member of Sun Group - Vietnam's Leading Hospitality Developer). Managing and coordinating a variety of top-tier global hospitality experts (IHG, Hilton, The Ascott Limited, etc) and competent construction firms in meeting the grand opening date. Acts as an Owner representative, covering (included but not limited to): - HR: Managing Hotel's BOM & Pre-opening team. - OS&E and FF&E procurment, management. - POB, Manning Guide. - Recruitment. - Design, Construction Handover, Defecting. - IT: software and hardware implementation. - Operational Contract management: PEST control, ITSP. etc. - Branding management.

Training Officer tại Hyatt Regency West Hanoi

11/2021 → 6/2022 (7 tháng)

Hanoi

- In Charge of Learning and Development for the whole Hotel Operation, report directly to Director of Human Resources, Hotel Manager & General Manager (200 associates and 100+ Trainees monthly): Creating and Managing Learning and Development framework. Conducting Orientation, Cultural and Brand standard Training contents. - Trainee and University relationship: In Charge of recruiting, managing, and developing 100+ Trainees monthly. Establishing and maintaining relationships with Top Tier Univerisity and Hospitality School from Vietnam, Switzerland, Netherlands, and USA. - Supporting HR Team in Recruiting, Administrative tasks.

Business and HR consultant (contract) tại September Lounge Cafe & Bistro Hanoi

2/2021 → / (4 năm 4 tháng)

Hanoi

Front Office/ Operation Agent tại Hotel Graziella

7/2020 → 12/2020 (5 tháng)

Luzern, Switzerland

Front Desk Task. Guest relation management. Room upselling. Reservation Management. Houskeeping Supervising. Crisis managment

Acting Training and Quality Manager tại Belle Maison Hadana Hoi An Resort & Spa

7/2019 → 11/2019 (4 tháng)

Da Nang, Hải Châu District, Da Nang, Vietnam

F&B Assitant tại Renaissance Zurich Tower Hotel

1/2018 → 7/2018 (5 tháng)

Zürich, Switzerland

Working rotaionally in: Banquet - Room Service - Restaurant - Bar, in one of the biggest hotel in Switzerland. .Setup and Catering for Business Meeting. .In Room Dining service for 300 guest rooms. . A La Carte - Bar service for European/American restaurant and fusion bar.

Service Trainee/ Housekeeping Trainee tại Hotel Christina

1/2017 → 7/2017 (5 tháng)

Interlaken, Switzerland

Group service + Housekeeping Trainee for a family hotel in the most famous tourist attraction of Switzerland

Rotational Manager in Training tại Hotel and Tourism Management Institute Switzerland

6/2018 → 12/2018 (5 tháng)

Luzern, Switzerland

Guiding and Training future hotel managers throughout different department within hospitality business operation.

Kitchen Trainee tại Hotel Grischa Davos, Switzerland

12/2018 → 2/2019 (2 tháng)

Davos, Switzerland

Catering and Cooking for World Economic Forum 2019 and the most famous Asian restaurant in Davos.

F&B Trainee tại Renaissance Zurich Tower Hotel

3/2019 → 7/2019 (4 tháng)

Zürich, Switzerland

Working rotaionally in: Banquet - Room Service - Restaurant - Bar, in one of the biggest hotel in Switzerland. .Setup and Catering for Business Meeting. .In Room Dining service for 300 guest rooms. . A La Carte - Bar service for European/American restaurant and fusion bar.