Hotel General Manager with more than eight years of international experience in the hospitality, tourism and marketing industry in Europe, Latin America and the Caribbean and South East Asia. Qualifications in hotel management, operations management, client acquisition, partnerships development, tourism promotion, MICE activities, marketing, digital development, social media activation, customer relationship management, and staff recruitment and development. Native fluency in French; bilingual fluency in English; full professional proficiency in Creole; limited working proficiency in German and Spanish.

My significant exposure to all aspects of Hotel General Management and administration, along with related customer satisfaction and leadership execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast-paced environment. Throughout my experience as a Hotel Management professional, I have successfully provided strong support and guidance to numerous staff members, while implementing efficient and innovative customer-centric solutions to the complex issues facing my patrons, employers and staff. In addition, I helped ensure that each company’s daily operational aspects were conducted in a highly professional manner and adhered to corporate standards, industry regulations and professional ethics. With strong communication skills and significant insight into customer diversity, I feel that I am a knowledgeable and qualified candidate. If you are searching for an experienced, knowledgeable and dedicated Hospitality General Management professional who will generate significant insight in customer service and support, and develop and oversee efficient and effective hotel operational initiatives, please contact me to arrange an interview.