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NGUYỄN VĂN THÀNH

NGUYỄN VĂN THÀNH

Hồ sơ 5 sao bạc 3531 Lượt xem hồ sơ

Nam, 23/07/1996, 28 tuổi

Quận 10

Cập nhật: 25/04/2025

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Thông tin liên hệ

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Liên hệ thành công 1 16:42 26/03/2020
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Giám sát
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
4 sao
Công việc mong muốn
Kinh doanh & tiếp thị, Tiền sảnh
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Hàng không/ Sân bay

Giới thiệu bản thân

Dear Company, My name is Nguyen Van Thanh, I am 29 years old this year, graduated from the regular Hotel Management program of Hoa Sen University. I have experience working at 3-4 star hotels in the positions of Receptionist, Reception Supervisor and Manager. As a meticulous person in work and having a clear direction in the Hotel industry, I have added related certi cates such as: Hotel Reception Professional Certi cate for the purpose of further development in the future. After more than 5 years working in the positions of Reception, Supervisor and Manager and with my professional degree experience, I want to try my hand at the position of Front O ce Manager at another hotel. I hope to have the opportunity to test myself and demonstrate my abilities to employers. If Your Company nds me suitable for the position that the Hotel is looking for, please do not hesitate to contact me. Thank you,

Trình độ học vấn chuyên môn

Hoa Sen University

Quản Trị Khách Sạn & Nhà Hàng - Đại học

2014 → 2018

Chuyên Ngành Quản Trị Khách Sạn - Nhà Hàng

Kĩ năng

Lễ tân
Lắng nghe và xử lý tình huống
Giải quyết phàn nàn
Chăm sóc khách hàng

Kinh nghiệm làm việc

General Manager tại Roseland Sweet Hotel & Spa

11/2022 → 4/2025 (2 năm 5 tháng)

Cao Ba Quat, Q1

-Hotel Operation Management Support - Support Hotel Manager in monitoring and coordinating daily operations of the hotel. - Coordinate with Reception, Housekeeping, Restaurant, Engineering, Human Resources, Business departments… to ensure smooth operations. - Check service quality, monitor customer feedback and propose improvement plans. - Resolve issues arising related to customers, human resources or operations. - Support business and nancial management - Support the preparation of business plans, budgets and nancial reports of the hotel. - Monitor revenue, costs, pro ts and propose measures to optimize pro ts. - Support the implementation of marketing campaigns and promotional programs to increase revenue. - Coordinate with Sales & Marketing department in developing customers and partners.

Front Office Supervisor tại Roseland Hotels Group

4/2022 → 10/2022 (5 tháng)

Le Thanh Ton

-Monitor the lobby area daily, ensure that staff in the department work according to required standards. - Check and ensure that all services from the time guests book a room until they leave the hotel are performed according to the correct procedures. -Support FO Manager in all FO department work. -Coordinate with other departments to serve guests, resolve arising problems quickly and effectively. - Report to superiors cases beyond the ability to handle or beyond authority. -Provide good customer care

Front Office tại Millenium Boutique Saigon Hotel

1/2017 → 1/2018 (1 năm )

Thai Van Lung, Q1

- Perform check-in & check-out procedures for guests. - Accurately check the receptionist's revenue information and make reports on the daily revenue situation. - Receive incoming calls and transfer calls. - Check bookings from online websites (Expedia, Agoda, Booking.com, ) - Pay for rooms and services for guests staying at the hotel. - Pro cient in EzCloud software

Front Office tại Roseland Hotels Group

1/2018 → 3/2022 (4 năm 1 tháng)

Le Thanh Ton, Q1

- Carry out check-in and check-out procedures for guests - Resolve guest complaints when staying at the hotel - Pay for rooms and services incurred by guests during their stay - Respond to guest emails - Enter bookings from websites such as Booking.com, Agoda...... Pro cient in Newway software

Mong muốn về công việc

Dear Company, My name is Nguyen Van Thanh, I am 29 years old this year, graduated from the regular Hotel Management program of Hoa Sen University. I have experience working at 3-4 star hotels in the positions of Receptionist, Reception Supervisor and Manager. As a meticulous person in work and having a clear direction in the Hotel industry, I have added related certi cates such as: Hotel Reception Professional Certi cate for the purpose of further development in the future. After more than 5 years working in the positions of Reception, Supervisor and Manager and with my professional degree experience, I want to try my hand at the position of Front O ce Manager at another hotel. I hope to have the opportunity to test myself and demonstrate my abilities to employers. If Your Company nds me suitable for the position that the Hotel is looking for, please do not hesitate to contact me. Thank you,

Giải thưởng

Thông tin tham khảo

Trình Đăng Khoa - GM

Winsuite

khoatrinhdlsg@gmail.com - 0833333512

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