Operation Manager tại SaigonSunrise Joint Stock Company

10/2019 → 4/2020 (6 tháng)

Hô Chi Minh-Ville, Ho Chi Minh City, Vietnam

Key responsibilities: • Keep track of daily revenue of stores, sales analysis and forecast, P&L management • Achieve the Company targets and B2B channel: supply contracts, event booking, networking, etc. • Create and process proposals to potential clients on local, regional or national levels. Follow up as necessary information and close deals. Key Contributions: • Rebuild and systemize Training System. • Rebuild Operating System to save 40% Cost of Labor.

Staff and Field Trainer tại Pizza Vietnam Ltd. (Pizza Hut)

9/2009 → 9/2014 (5 năm )

Ho Chi Minh City, Vietnam

Key responsibilities: • Responsibility in all basic training class for new team members and expert station for new managers, taking part in some subjects in Developing Champion classes for promotion, potential team member into Managment Team. • Responsibility in training system: documents, procedures and plans. • Translating documents into Vietnamese, updating old documents. Key Contributions: • Build up the online training system (Learning Zone) for whole Pizza Hut stores: coding, uploading, maitaining, testing & launching.

Bo O Ma Rang Restaurant Co. Ltd tại Operation Supervisor

6/2016 → 10/2016 (3 tháng)

Ho Chi Minh City, Vietnam

Key responsibilities: • Keep track of daily revenue of restaurant, sales analysis and forecast, P&L management • Achieve the Company targets and B2B channel: flea market, event booking, networking, etc. • Create and present proposals to potential clients on local, regional or national levels. Follow up as necessary information and close deals. • Monitor service and standards in restaurant, connect with other departments to take corrective actions where necessary to support the business. • Periodically check to ensure that restaurant maintain the Standards. Daily, Weekly reports directly to General Director as required.

Training Supervisor, Quality Assurance Supervisor tại Annam Gourmet Market

3/2017 → 3/2018 (1 năm )

Ho Chi Minh City, Vietnam

Key responsibilities: • Responsible in analysing training capability for whole company. • Contribute training resources: Procedures, Standard library System, In-store training… • Qualify and Evaluate store’s performance. Assure that the stores follow company requirements about Product Quality. Supervise the Food Safety and Quality Control of Central Kitchen. Key Contributions: • Build up Training resources: Standard Training System, Assessment Program, Tracking Progresses • Build up Training SOP: Complete SOPs within 2 months: Training Procedure, Training Analysis Procedure.

Freelancer tại Various Companies

3/2018 → 10/2020 (2 năm 7 tháng)

Ho Chi Minh City, Vietnam

Project Provision: • Training in FnB Industries. • Graphic Design: logos, posters, leaflets… • Startup Business Consulting Project Contributions: • Complete the legal documents in Food Safety and Sanitization Plan for Spring Vietnamese Cuisine at Vancouver-Canada. • Re-organized Operating System, Finance Plan, Manpower, Business Structure for Suoi Dua Ecolodge Resort at Binh Thuan.

Đào Quốc Thái - Area Manager

Công Ty Cổ Phần Đầu Tư Thương Mại Quốc Tế Mặt Trời Đỏ ( REDSUN)_HCM

kimlocphatthinh@gmail.com - 0934578179

Nguyễn Thị Huỳnh Đồng - Department Manager

Suoi Dua Ecolodge Resort

tsubaxa.nguyen@gmail.com - 0941740721