With over 13 years of experience in the hospitality industry, I specialize in setting up and operating 4-5-star hotels, resorts, and tourist destinations. My strengths lie in Hotel Operations Management, Customer Service, Quality Control & Compliance, Financial Control, and Problem-Solving & Crisis Management. I have a strong ability to organize and optimize operational processes to enhance efficiency and guest experience. My flexibility, strategic thinking, and ability to work under pressure allow me to deliver sustainable value to businesses. I am ready to embrace new challenges and contribute anywhere across the country.

Results-driven Hotel Operation Manager with over 13 years of experience in the hospitality industry, specializing in hotel setup, operations management, and service excellence. Adept at optimizing operational efficiency, cost control, and guest satisfaction in 4-star and 5-star hotels and resorts. Proven ability to lead cross-functional teams, implement standard operating procedures (SOPs), and drive revenue growth. Passionate about delivering exceptional guest experiences while ensuring operational excellence.