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Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
Tiếng Anh (Khá)
1.000 - 4.999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Haaga – Helia University of Applied Sciences
Business Administration - Đại học
2008 → 2014
Kĩ năng
| Tin học văn phòng | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Giao tiếp | |
| English | |
| Teamwork |
Kinh nghiệm làm việc
CABIN CREW tại Primera Air Scandinavia
8/2017 → 4/2018 (8 tháng)
Billund Denmark
• Ensure safety and comfort of passengers • Attend pre-flight briefings • Conduct routine pre-departure checks before take-off • Welcome passengers as they board the plane and help them find their seats • Assist passengers load and also unload luggage from the overhead lockers • Deal with high-net worth individuals in a professional and mature manor • Ensure the aircraft is clean and tidy before passengers come on board • Demonstrate to the safety procedures to follow in a emergency situation. • Contribute to a customer’s in-flight experience. • Flight report recording any incidents. • Promote the sale of duty-free products. • Serve meals and drinks to the passengers throughout the flight.
CAFÉ DEPARTMENT MANAGER tại ARKET Copenhagen Airport
3/2018 → 3/2019 (1 năm )
Đan Mạch
Team management • Responsible for recruitment, succession planning, training and development of the team • Organize and plan the department according to overall need in store • Responsible for making sure all administrative procedures and routines are followed, including staff planning, security and work environment. Customer service experience • Support, motivate and lead your department team to increase the department sales and maintain excellent customer service according to guidelines. Responsibilities include: o securing an efficient flow of goods o optimizing allocation of products o implement sales campaigns/activities o follow up on routines for store operations o adjustments on stock levels o loss prevention Profitability • Create an inspiring and visually attractive department for the customers together with visual merchandiser • Ongoing identification of opportunities to increase sales and customer service in order to reach sales budget • Keep updated on assortment, products and sales activities • Manage feedback from customers • Acts as sales advisor when on the floor



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