Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nguyễn Hồng Hạnh
136 Lượt xem hồ sơ
Nữ, 30/04/1990, 36 tuổi
136 Lê Lai - Hà Đông - Hà Nội
Cập nhật: 28/06/2021
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Trưởng bộ phận/ Trưởng phòng
12 - 20 triệu
Hà Nội
Tiếng Anh (Giỏi)
100 - 499
Quản lý, điều hành
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Thuy Loi University & Delft University of Technology (The Netherlands)
Integrated Water Resources Management - Thạc sĩ
2013 → 2015
Thuy Loi University & University of Colorado (US)
Water / Resources Management - Đại học
2008 → 2012
Kĩ năng
| Quản lý | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Quản lí thời gian |
Kinh nghiệm làm việc
Hotel Manager tại Berlin Hotel
9/2016 → 4/2017 (7 tháng)
Hà Nội, Việt Nam
- Develop and implement staff training programs - Use hotel resources to maximize guests’ satisfaction & optimize revenues. - Represent the hotel in the market place, and develop relationships with key accounts. - Contact and develop relationships with tourism agencies. - Manage the online booking system on booking, agoda, traveloka, tripadvisor… - Analyze statistical information and drawing conclusions from it. - Continuously develop the hotels brand, do marketing on Facebook, website. Recommend advertising plan on Google and Facebook. - Manage booking status of customers, help receptionist to arrange available rooms for customers' demand. - Attend tourism trade fairs and exhibitions. - Provide the hotel owners with regular reports on the hotels operating objectives and fiscal performance. - Manage all the independent revenue and expense areas to ensure profitability. - Accurately forecasting revenues/expenses. - Deal with and resolve customers' complaints. - Take care of operations of the hotel’s café and restaurant.
F&B Operations Manager tại Dios Investment Vina
5/2017 → 8/2019 (2 năm 3 tháng)
Hà Nội, Việt Nam
- Work together with store managers in the planning, directing and coordinating of restaurant operations. - Ensure the highest quality product, and the highest financial return. - Develop, implement and evaluate systems of control, developing and updating standards. - Oversee the planning and execution of special events to ensure success. - Assist in the planning and implementation of new ideas and menu specifications. - Plays an active role in marketing the brands and devising promotional programs. - Responsible for marketing and promoting the restaurants to maximize sales and participates in developing and implementing food promotions and new menus. - Work with the human resources department to train, develop, hire, retain and fire employees. - Develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility the training, development and monitoring of performance of all staff. - Be responsible for developing budgets, sales targets, control costs and for purchasing stock. - Work closely with the Restaurant Managers to ensure correct stock levels are available at all times. - Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry. - Manage and monitor expenditure and budget setting each year. - Create and operate within efficient labor budgets, tracking labor spending and providing input regarding capital projects and initiatives. - Oversee the inventory and keeping financial records of purchases and sales. - Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements.
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