Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
HCMC
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Saigontourist Hospitality College
Front Office Certification - Khác
2011 → 2012
GIA DINH University
Computer Network and Communications. - Đại học
2007 → 2011
Kĩ năng
| Tin học văn phòng | |
| Giao tiếp | |
| Teamwork | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| English |
Kinh nghiệm làm việc
Night Auditor, Night Supervisor tại Sofitel Saigon Plaza - ACCOR
7/2012 → 5/2016 (3 năm 10 tháng)
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
Key driver of TSA Upselling Solution. Supporting all related departments at night time. Handling and solving any complaint from guests. Enabling hotel operation smoothly during the night. Controlling invoice of all departments in hotel Making reports about revenue of day and making sure that all reports will be sent to all departments on time. Responsible for checking money from transfer shift. Checking-in, checking-out, checking rate variance. Checking the transportation. Checking Laundry, Mini bar and Business center revenues and making corrections or adjustments to bills as needed. Making reservations and providing guest assistance with a variety of needs. Keeping track of which guests are staying in which room so they know which unoccupied rooms need to be cleaned or can be reserved. Responsible for getting guests things they need throughout the night such as extra robes or towels, toothbrush or toothpaste, and bath accessories. Responsible for the financial aspects of the hotel. Performing nightly audits and oversees the accounts receivable. Preparing daily credit limit and cash reports. Handling the complaints from the guests. Responding for Front Office duties. In the Top of Monthly Upselling Chart.
Performance as Night Manager tại Hotel Des Art Saigon, Mgallery – ACCOR
6/2016 → 8/2019 (3 năm 2 tháng)
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
Supporting all departments such as front desk, Engineering, Food and Beverage, Housekeeping…. at night time. Making Night Manager report including (Room reconciliation, PM accounts, Room OOS- OOO, No-show, House – Comp rooms, Le Club rebates , …) Enabling hotel operation smoothly during the night. Controlling Detail folio and Hotel Invoices. In charging Early Bird daily revenue reports and making sure that all reports will be sent to all departments on time. Controlling the money and currency exchange. Checking-in, checking-out, checking rate variance, transportation, laundry, mini bar and business center revenues and making corrections or adjustments to bills as needed. Selling Walking - room and spread out hotel’s reputation. Responsible for Korean Air Crew (rooming list, general declaration, billing instructions, wake up calls, check – in and out procedures … ) Handling the complaints from the guests. Responding for Front Office duties and higher Managers morning shift.



Zalo