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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
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| Liên hệ không thành công | 0 | Chưa có |
Trên 20 năm
Tổng giám đốc/ Giám đốc
Thỏa thuận
Toàn Quốc
Tiếng Anh (Giỏi), Tiếng Hàn (Giỏi)
100 - 499
Quản lý, điều hành
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kyungsung University
English Education - Thạc sĩ
1999 → 2001
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Training and Development |
Kinh nghiệm làm việc
GM tại Calidas Royal Residence Hanoi
9/2013 → 3/2018 (4 năm 5 tháng)
Hà Nội, Việt Nam
• Oversee the operations functions of the hotel • Hold regular briefings and meetings with all head of departments. • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. • Lead all key property issues including capital projects, customer service and refurbishment. • Handling complaints, and oversee the service recovery procedures. • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan . • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. • Developing improvement actions, carry out costs savings. • A strong understanding of P&L statements and the ability to react with impactful strategies • Closely monitor the hotels business reports on a daily basis and take decisions accordingly. • Draw up plans and budget (revenues, costs, etc.) for the owners. • Coordination with HOD's for the execution of all activities and functions. • Overseeing and managing all departments and working closely with department heads. • Be accountable for responsibilities of department heads and take ownership of all guest complaints. • Provide effective leadership to hotel team members. • Respond to audits to ensure continual improvement is achieved. • Corporate client handling and take part in new client acquisition along with the sales team whenever required. • Responsible for safeguarding the quality of operations both (internal & external audits). Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements
GM tại Cititel Hotel Danang
12/2018 → 2/2019 (2 tháng)
Đà Nẵng, Việt Nam
• Oversee the operations functions of the hotel • Hold regular briefings and meetings with all head of departments. • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. • Lead all key property issues including capital projects, customer service and refurbishment. • Handling complaints, and oversee the service recovery procedures. • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan . • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. • Developing improvement actions, carry out costs savings. • A strong understanding of P&L statements and the ability to react with impactful strategies • Closely monitor the hotels business reports on a daily basis and take decisions accordingly. • Draw up plans and budget (revenues, costs, etc.) for the owners. • Coordination with HOD's for the execution of all activities and functions. • Overseeing and managing all departments and working closely with department heads. • Be accountable for responsibilities of department heads and take ownership of all guest complaints. • Provide effective leadership to hotel team members. • Respond to audits to ensure continual improvement is achieved. • Corporate client handling and take part in new client acquisition along with the sales team whenever required. • Responsible for safeguarding the quality of operations both (internal & external audits). Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements



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