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Tony Hwang

Tony Hwang

Hồ sơ 5 sao 50 Lượt xem hồ sơ

Nam, 08/10/1967, 58 tuổi

Busan south Korea

Cập nhật: 30/08/2019

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Kinh nghiệm làm việc
Trên 20 năm
Vị trí
Tổng giám đốc/ Giám đốc
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Toàn Quốc
Ngoại ngữ
Tiếng Anh (Giỏi), Tiếng Hàn (Giỏi)
Quy mô công ty lớn nhất từng làm
100 - 499
Công việc mong muốn
Quản lý, điều hành

Giới thiệu bản thân

Trình độ học vấn chuyên môn

Kyungsung University

English Education - Thạc sĩ

1999 → 2001

Kĩ năng

Quản lý
Quản lí thời gian
Training and Development

Kinh nghiệm làm việc

GM tại Calidas Royal Residence Hanoi

9/2013 → 3/2018 (4 năm 5 tháng)

Hà Nội, Việt Nam

• Oversee the operations functions of the hotel • Hold regular briefings and meetings with all head of departments. • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. • Lead all key property issues including capital projects, customer service and refurbishment. • Handling complaints, and oversee the service recovery procedures. • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan . • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. • Developing improvement actions, carry out costs savings. • A strong understanding of P&L statements and the ability to react with impactful strategies • Closely monitor the hotels business reports on a daily basis and take decisions accordingly. • Draw up plans and budget (revenues, costs, etc.) for the owners. • Coordination with HOD's for the execution of all activities and functions. • Overseeing and managing all departments and working closely with department heads. • Be accountable for responsibilities of department heads and take ownership of all guest complaints. • Provide effective leadership to hotel team members. • Respond to audits to ensure continual improvement is achieved. • Corporate client handling and take part in new client acquisition along with the sales team whenever required. • Responsible for safeguarding the quality of operations both (internal & external audits). Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements

GM tại Cititel Hotel Danang

12/2018 → 2/2019 (2 tháng)

Đà Nẵng, Việt Nam

• Oversee the operations functions of the hotel • Hold regular briefings and meetings with all head of departments. • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. • Lead all key property issues including capital projects, customer service and refurbishment. • Handling complaints, and oversee the service recovery procedures. • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan . • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. • Developing improvement actions, carry out costs savings. • A strong understanding of P&L statements and the ability to react with impactful strategies • Closely monitor the hotels business reports on a daily basis and take decisions accordingly. • Draw up plans and budget (revenues, costs, etc.) for the owners. • Coordination with HOD's for the execution of all activities and functions. • Overseeing and managing all departments and working closely with department heads. • Be accountable for responsibilities of department heads and take ownership of all guest complaints. • Provide effective leadership to hotel team members. • Respond to audits to ensure continual improvement is achieved. • Corporate client handling and take part in new client acquisition along with the sales team whenever required. • Responsible for safeguarding the quality of operations both (internal & external audits). Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements

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