General Manager tại Winking seal

10/2019 → 10/2021 (2 năm )

Hồ Chí Minh

Manages daily operations creatively and effectively to achieve budgeted restaurant P&L. Responds immediately to store performance with strategic actions. Champions high standards and brand values in all aspects of work. Manages training programs and develops crew members. Creates environment for fast and concise communication, leading to rapid action. Manages systems capable of delivering outstanding service. Drives core values and brand message through all customer interactionsor fast and concise communication, leading to rapid action. Manages systems capable of delivering outstanding sẻvice. Drives core values and brand message through all customer interactions. ***Reason to leave: After a few months for lockdown time, my owner closed the restaurant and he only keeps wholesales business.

Restaurant Manager tại New World Hotel

2/2016 → 9/2019 (3 năm 7 tháng)

Ho Chi Minh City, Vietnam

Do daily shift report. Make special promotion for my outlet. Be a manager on duty once a month. Handle all guests and internal customers complaints Work closely with others outlet manager Manage customers’ database. Educate and train the team. Arrange shifts for staffs. Daily meeting with senior managers. Oversee and assist in the recruitment. ***Reason to leave: After a time working in the environment of hotel, I would like to seek for a new opportunity to work in separated outlet with higher position which has more challenges

Head Bartender tại The Reverie Hotel

2/2014 → 1/2016 (1 năm 11 tháng)

Ho Chi Minh

Arrange shifts for bartenders. Do daily inventory. Control wine & spirit stock. Keep the shelf clean. Do training for bartenders. Report daily sales. Upsell & share knowledge about wine & spirit to customers. Handle complaints. ***Reason to leave: In the intention of expanding my knowledge and skills of this industry, I challenged myself by moving to another environment where I can approach higher level of leading skill.

Bar Captain tại The Grand Hotram Hotel

2/2013 → 1/2014 (11 tháng)

Vũng Tàu, Ba Ria - Vung Tau, Vietnam

Arrange shifts for staffs. Do inventory every day. Mix ingredients, for instance; soda, sugar, bitters or fruit juice. Maintain record and control of bar stock and arrange supplies. Mix drinks, water and other components to get ready cocktails and other drinks. Clean glasses and additional utensils. Serve beverages and food. Clean bar area and wash glassware. Replace drink tanks as they are finished. May read memos, such as memos from the catering or banquet office about upcoming events or to explain new process. ***Reason to leave: I came back to Saigon to seek for a new opportunity and live near my family.

Bartender tại Bobby Chinn Restaurant

8/2011 → 1/2013 (1 năm 5 tháng)

Ho Chi Minh City, Vietnam

Mix ingredients, for instance: soda, sugar, bitters or fruit juice. Maintain record and control of bar stock and arrange supplies. Mix drinks, water and other components to get ready cocktails and other drinks. Clean glasses and additional utensils. Serve beverages and food. Clean bar area and wash glassware. Replace drink tanks as they are finished. ***Reason to leave: I had an opportunity to work for a biggest casino resort in Vietnam

The Best Manager Of The Quarter

9/2019

+ Reached the target. + Customers gave high comments about my team on trip advisor (5 times per month).

Rex - Owner

Fox's Den Bar

rexurban6789@gmail.com - 090 9965006