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Từ 3 đến 5 năm
Nhân viên
8 - 12 triệu
Tiếng Anh (Khá)
25 - 99
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Hanoi University of Science and Technology and Marjon University
English Language - Đại học
2015 → 2019
Kĩ năng
| Giao tiếp | |
| Teamwork | |
| English |
Kinh nghiệm làm việc
Tour Guide and Tour Sales tại Hanoi Goody Tour
10/2018 → 5/2019 (7 tháng)
Hà Nội, Việt Nam
• Build the organization branding and run digital marketing to attract customers as much as possible • Proactively contact and negotiate with customers to persuade to book tours • Actively arrange or seek tour guides and transportations accessible for the tours and meet customer's demands in Hanoi and cooperate with drivers and suppliers to ensure smooth tour operation and overall service improvements • Contact and negotiate with another company to transfer inbound commuted tours that meet the customer's demands and in accordance with the organization's products • Deliver amazing customer experience through punctuality, personalized service, great commentaries and flexibility. • Directly play a leading role in guiding tourists in Hanoi while optimizing the tour quality and customized itinerary and accordingly adapt to any changes or unexpected travel problems • Deliver amazing customer experience through punctuality, personalized service, great commentaries and flexibility
Tour guide and Tour Coach tại Edutrip
8/2018 → 7/2019 (10 tháng)
Hà Nội, Việt Nam
• Design Power-point presentation and prepare for lectures • Teach students basic knowledge of guiding tourist at the center • Train the students outdoor and provide them with practical knowledge about the tourist attractions • Assist the inferior students to improve their guiding skill • Deliver amazing customer experience through punctuality, personalized service, great commentaries and flexibility • Directly play a leading role in guiding tourists in Hanoi (the old quarter tour, city tour, motorbike tour, war-sites tour) while optimizing the tour quality and customized itinerary and accordingly adapt to any change or unexpected travel problems



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