Sales Tour tại Mekong Leisure Travel Co. ltd.

10/2015 → 7/2016 (9 tháng)

Vientiane, Lào

 Designed tour programs.  Tour sales, air ticket, car for rent, booking the hotel, set up menu of the tour.  Agreement for sales.  Created tours program and work with Vietnam Tour agencies.  Made database and did contract with hotel and restaurant in Laos.  Take cared and follow if any group or customer contact, solving the problems on the tour.  Combined with another partner to do Join Tour and Daily Tour.  Freeland Tour guide  Take cared for tour groups in whole tour programs.  Description about destinations

Operator & Guest Relationship tại Muong Thanh Luxury Vientiane Hotel

7/2016 → 10/2017 (1 năm 3 tháng)

Vientiane, Lào

 Operating Information in the Hotel via telephone system PBX.  Care and support for Customer and FO Team issues.  Management of Souvenir Shop and Daily Reports.  Supported for F&B Department if any needed.

Sales Executive & Assistant Manager tại Vientiane Luxury Hotel

10/2017 → / (8 năm 7 tháng)

Vientiane, Lào

 Sale Executive (10/2017 – 05/2018)  Following the OTA rate and system. Combined with OTA channel (Agoda, Booking.com, Expedia, take cared e-mail,...) for selling  Do the contract with other companies or any co-operate.  Solving the difficult cases with the guests, be on customer staff if any needed.  Contact and negotiated to customer.  Assistant Director (05/2018 – 04/2019):  Do monthly - yearly report and all others report if any, checking Report from Housekeeping Department, FO Department,  Manage employees, training, and arrange for humans in the hotel,  Check inventory, combined with Director to ensure Hotel run smoothly.  Behalf for Manager to solving for staff requires

Sales Manager & Assistant Director tại Urbanite Hotel

4/2019 → Hiện tại

Vientiane, Lào

 Set up hotel system as Hotel Channel Management, OTA channels (Agoda, Booking.com, Expedia, Ctrip, HIS…)  Created Rate Plan, policies as/: B2B, B2C, Cop-Rate,…And asked Team to do according the plan.  Meet and working with OTA team to push the hotel ranking up at the top.  Negotiate prices and policies with Clients for the most reasonable deal.  Planning market orientation, analyzing guest sources and estimating guest trends in the next period to report to the Hotel Director.  Setting Team Target in stages.  Assistant Director - Set up Hotel:  Front Office - Supported: Training FO team, set up Front Desk and Reservation.  Human Recource Recruitment.  Accountant - Supported in a short time (more than 1 month)  Support: Managing Champa Boutique Hotel (20 rooms) - Sale Executive at Sala Inpeng Hotel (10 rooms)

Hoàng Xuân Thủy - Chủ đầu tư kiêm Giám đốc Khách sạn

Khách sạn Urbanite & Vientiane Luxury

hoangthuydl2510@gmail.com - +85620 9663 5518