Duty Manager/ Trưởng ca lễ tân

Hạn nộp: 27/12/2019
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Thành Phố Huế - Huế

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật
26/12/2019 19:29

Mô tả công việc

ADMINISTRATIVE

1. Ensures that all Reception staff performs duties in accordance with hotel policy.

2. Ensures the efficient operation of all Front Office departments at night.

3. Participates in all staff and training meetings as directed by the Front Office Manager.

OPERATIONAL

6. Conducts briefing with staff regarding VIP’s or group tour arrivals and special events and functions which will occur during the shifts.

7. Provides current information about hotel facilities, services and special events to Front Office staff as required.

8. Provides current information about tourist attraction, restaurants; entertainment facilities and current events in the local area to the Front Office staff as required.

9. Ensures hotel facilities and services are promoted to guests and visitors.

10. Handles guest requests and immediately assists with problems and complaints to create guest satisfaction.

11. Registers any guest or staff problems or complaints shift record for the attention of the Front Office Manager

12. Ensures all credit adjustments and rebates are correctly accounted and recorded on a nightly basis.

13. Ensures all master folios are checked before the end of the shift.

14. Prepares necessary room vouchers and other information for following day’s business.

15. Ensures night audit streams are administered efficiently and correctly according to hotel procedure and policy.

Quyền lợi được hưởng

• Competitive salary

• Attractive benefits

• Accommodation, transportation, meals and uniforms provided

• General insurance provided for inpatient medical treatment

• Outpatient medical treatment claims

• Opportunity to attend various professional training courses

• Opportunity for promotion and transfer within the group

• Opportunity to experience at Hotels and Resorts belonged to Banyan Tree Group

Yêu cầu công việc

1. Strong result oriented, people management, and leadership skills

2. Strong in inter-personality skill and outgoing, friendly

3. Strong in English communication skill, and computer literate

4. Strong in analytical, problem solving skills, and execution of work

5. Good in front office software computer

Yêu cầu hồ sơ

Please send: - CV in English with recent updated photo to Tin đã hết hạn

Like us on Facebook for more job opportunities at Laguna Vietnam https://www.facebook.com/tuyendunglaguna/ Facebook: Laguna Lăng Cô Tuyển Dụng

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Laguna (Vietnam) Co., Ltd

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Quy mô:
Cu Du Village, Loc Vinh Commune, Phu Loc District ,ThuaThien Hue Province, Viet Nam
http://lagunalangco.com/
Laguna Vietnam is developing Laguna LăngCô as the first fully integrated, world-class resort destination in Vietnam. The US$200 million invested in Phase 1 of Laguna LăngCô comprising two resorts and one world class champion golf course, spas, convention facilities, town center as well as luxury villas and residences for sale and which is a part of a master plan to develop Asia’s largest integrated destination resort comprising another six hotels and private residences. Email : recruitment@lagunalangco.com/ hrofficer.langco@banyantree.com Facebook: Laguna Lăng Cô Tuyển Dụng