spa-manager

Spa Manager

Khách sạn Sala Danang Beach

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

3. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

4. Maintain positive guest relations at all times.

5. Resolve guest complaints, ensuring guest satisfaction.

6. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

7. Maintain complete knowledge of property management system and manual procedures.

8. Ensure staff maintains computer security.

9. Maintain Log Book/Memo Board.

10. Maintain notes and guest history in property management system.

11. Maintain communications with spa staff and other departments.

12. Anticipate and prepare for daily/weekly business needs.

13. Inspect reception desk area.

14. Inspect spa.

15. Ensure spa staff is knowledgeable on all pertinent spa and hotel information.

16. Assist spa desk staff as needed.

17. Ensure staff adheres to cash float procedures.

18. Check posting of charges.

19. Monitor reservations procedures.

20. Monitor VIPs.

21. Monitor wait lists.

22. Research disputed charges.

23. Monitor the spa for undesirable visitors.

24. Ensure staff’s certification cards are kept current.

25. Be familiar with and set up as needed hotel/spa packages, promotions, prices and rates.

26. Maintain filing system.

27. Maintain storeroom pars and monitor requisitions.

28. Sign out employees.

29. Close out end of shift.

Quyền lợi được hưởng

WHAT WE OFFER

- Attractive Salary and Bonus

- Social insurance, health insurance, unemployment insurance according to Labor Laws

- Professional, dynamic working environment with frequent team-building activities

Yêu cầu công việc

1. College degree.

2. Current certification as a Hair Technician, Massage Therapist, Nail Technician, or Skin Care Esthetician.

3. Two (2) years experience as a Hair Technician, Massage Therapist, Nail Technician, or Skin Care Esthetician.

4. Experience with computers, calculators or word processors.

5. Ability to input and access information in the property management system/point of sale system/computers.

6. Experience in Hospitality Industry in similar position.

7. Previous guest relations training

8. Certification in CPR.

9. Fluency in a second language, preferably Korean.

Yêu cầu hồ sơ

Please send your Engish CV via hotel email address or hoteljob job advert.
Chức danh Địa điểm Ngày kết thúc Mức lương
Public Attendant 15/06/2019 Thỏa thuận
Uniform Attendant 15/06/2019 Thỏa thuận
Nhân viên đồ vải (Uniform) 30/06/2019 5 - 8 triệu
Guest Relation Officer 15/06/2019 Thỏa thuận
Night supervisor 15/06/2019 Thỏa thuận
Nhân viên vệ sinh công cộng 30/06/2019 5 - 8 triệu
Nhân viên kĩ thuật AC 30/05/2019 Thỏa thuận
Trợ lý Trưởng bộ phận Buồng phòng 30/05/2019 Thỏa thuận
Assistant Executive Housekeeping 30/05/2019 Thỏa thuận
NHÂN VIÊN VỆ SINH CÔNG TRƯỜNG 31/07/2019 3 - 5 triệu

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