Guest Service Center Manager
- Hạn nộp: 31/03/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận 1 - TP HCM
Làm theo ca
Khách sạn/ Khu căn hộ
Quản lý, điều hành
14/01/2020 13:47
Mô tả công việc
- Manage at Service functions and associates on a daily basis. Areas of responsibility are including AYS Operator stations and AYS Runner functions.
- Direct and work with supervisor and associates to successfully execution of all operations.
- Strive to continually improve of guest and associate satisfaction and maximize the level of customer service.
- Ensure that employees providing professional and courteous service, handling guests inquiries efficiently, reporting guest problems/ complaints, recording/ forwarding feedback for follow up and maintaining positive spirit when interacting with guests and associates.
Quyền lợi được hưởng
- Competitive salary and pay on the ability.
- Bonus in the public holidays and New Years.
- 13th Month salary.
- Annual salary increment.
- Employee recognition program for month and year award.
- Free for duty meal, parking, uniform (clothes, shoes) and laundry service.
- Personal Accident insurance 24/7 covered.
- Allowances: birthday, wedding, baby welcome, hospitalization, funeral,...
Yêu cầu công việc
- Diploma in Hospitality or related field.
- At least 2 years of related work experiences.
- At least 3 years of supervisory experiences
- Advanced computing skill and strong problem-solving skill.
- Proficiency in both English and Vietnamese.
- Excellent communication skills, analytical ability, disciplined work habits and effective multitasking.
Yêu cầu hồ sơ
- 1 3x4 image.
- 1 photocopy of certificate/diploma.
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Số 8 Nguyễn Huệ, quận 1 , TP Hồ Chí Minh
- https://www.wmcvietnam.com
Windsor Property Management Group Corporation (WMC Group) is a hospitality and property services management company headquartered in Ho Chi Minh City, Vietnam. The company manages a diverse portfolio of offices, restaurants, commercial shopping centers, hotels, and serviced apartments including The Reverie Saigon Hotel, a member of the Leading Hotels of the World, Times Square, Windsor Plaza Hotel , Sherwood Residence and Sherwood Suites Guided by the company vision and mission, WMC Group is now embarking on a dynamic path of expansion and growth to become one of Vietnam's leading hospitality and property management groups. We welcome dynamic, active and potential talents for our expansion and growth. All potential candidates will have chances to grow with our group at differrent properties.
Thông tin liên hệ
- Phòng HCNS