F&B ATTENDANT/NHÂN VIÊN PHỤC VỤ NHÀ HÀNG

• Works (hands-on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
• Contributes to meet/maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.

Operations:

• Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
• Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
• Handles the guest greeting upon arrival and their seating through the hostess.
• Ensures that under no circumstances the entrance is left unattended.
• Reports cleanliness and maintenance issues to the immediate Supervisor.
• Handles guest complaints as per instructions or consults the immediate Supervisor.
• To report any equipment failures/problems to the Maintenance Department.
• To maintain clean and organized side stations at all times.
• To anticipate customers’ needs.
• Familiar with the company’s internal policies and safety procedures
• Helps in other areas of the Hotel if the situation requires.
• To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.

Administration:

• Ensuring business card and database are handed over to the hostess for the record
• Ensure all the item is charged accordingly in the micros system as per the guest consumption

Benefit:

• Negotiable during the interview (competitive salary and service charge based on experience and ability).

• Top-tier service charge and 100% salary during the probation period.

• Shuttle bus service for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam

• Provide dormitory accommodation and meals for candidates from other province.

• 24/7 insurance coverage from the first day of probation.

• Full benefits under labor laws.

• Fluent in English.
• A certificate is preferred.
• Having experience at F&B is a plus.
• Willing to learn and work under high pressure.
• Positive attitude and excellent communication skills.
• High school graduate

Option 1: Submit your application via Hoteljob, via Zalo 037 368 0328, or via email to giang.nguyenhuong[at sign]movenpick.com

Option 2: Submit your application in person at the security gate of Mövenpick Resort Cam Ranh

*Only suitable candidates will be contacted for an interview.*