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1140 400
26006 1

Operation Manager (F&B)

  • Hạn nộp: 30/09/2022
  • Mức lương: 40 - 50 triệu

Thông tin cơ bản

Số lượng
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Ngành nghề
Quản lý điều hành
Cập nhật
15/08/2022 15:56

Mô tả công việc

We are looking for a professional expert to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.


1. Operations:
  • Establish excellent Customer Relations Management to ensure guest satisfaction and repeat business.
  • Minimize the number of complaints while proactively converting complaints into a positive guest experience.
  • Oversee staff professional attitude and adherence to Company prescribed grooming and uniform
  • standards, teamwork relations with co-workers and management.
  • Oversee constant effectiveness of staff communication skills with both local and foreign guests
  • Assure maintenance of food (Kitchen) and beverage (bars) control policies.
  • Assure completion of F&B staff duty rosters while maintaining a labor cost and assuring adequate and consistent levels of service.
  • Optimize service usage of all machinery, tools, and equipment assigned to the F&B Department.
2. Sales/Profitability/Cost Control:
  • Achievement of budgeted food sales, beverage sales, labor costs and profitability.
  • Timely analysis of F&B prices in relation to the competition.
  • Public relations and entertainment of potential and existing customers, business partners.
3. Product Quality:
  • Institute Quality Assurance Measures that guarantee consistency in compliance with food and beverage QUALITY standards.
  • Institute Quality Assurance Measures that guarantee consistency in compliance with food and beverage SERVICE standards.
4. Personnel Management:
  • Manage all shifts for restaurant operations and schedule all process and maintain cleanliness at all times and assist to resolve all complaints and maintain food quality at all times.
  • Provide training to all employees and maintain all work according to required policies and procedures
  • Ensure high employee retention.
5. Administration:
  • Development and maintenance of all department control procedures.
  • In cooperation with the Sales & Marketing Dept, co-ordinate with all large group, meeting/banquet planners their specific group requirements with the services and facilities offered (proposals, contracts, estimated and actual function statements).
  • Menu planning and upselling plan
  • Control of goods, tools, procurement and maintenance activities related.

Quyền lợi được hưởng

  • Competitive salary
  • Full benefits 
  • 13th month salary, ceremony, Tet
  • The opportunity to experience high-end service

Yêu cầu công việc

Job requirements:

- Bachelor Degree in Tourist/Hospitality Management, or equivalent relevance to

- 5+ years related experience / same position (4-5* restaurant)

- Strong knowledge of fine dining service and training skill is a must

- Knowledge about Menu/Recipe/Costing is a preference

- Knowledge of POS system

- Well organization skills & management skills are required to track staff movements, activities, reports, and data and ensure complete and accurate record management

- Exceptional interpersonal and communication skills.

- Fluently English.

Yêu cầu hồ sơ

  • CV
  • Qualifications, certificates
Chia sẻ:

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Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Môi trường làm việc
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Sắp xếp đánh giá:

  • Quy mô:
  • 74 Hai Bà Trưng, Bến Nghé, Quận 1, Ho Chi Minh City, Vietnam
  • Avanti Group Co. Ltd. operates All Habanos Concepts in collaboration with Golden Phoenix , the main distributor of Habanos and Diageo brands in Vietnam. We are committed to bringing a luxury lifestyle to this market and pairing the art of appreciating exclusive cigars, rare whisky and other top-quality products. Habanos Specialists are retail stores authorized to sell the entire line of Habanos products and whose premises often boast small lounge areas, bars and terraces where guests can enjoy our products and services. There are also many smaller Habonos points of sale authorized to sell our products. Website: La Casa del Habano of Habanos S.A - an iconic name that cigar aficionados across all continents always love. It is known as the pioneer brand that brought Cuban cigars to the international market. Since 1990, over the past 30 years, La Casa del Habano has expanded its empire with a system of more than 160 stores in 59 countries worldwide. Wehtsite: ttps://

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