Bar Manager | Quản lý pha chế

- Maintain complete knowledge of F&B offer and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Inspect all aspects of the outlet environment ensuring compliance with standards of cleanliness and order and direct respective personnel to rectify deficiencies immediately.
- Inspect quality and amounts of garnishes, ensuring agreement to departmental standards.
- Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Resolve guest complaints, ensuring guest satisfaction.
- Ensure that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards.
- Ensure that each liquor bottle ordered is backed up by an exchange of an empty bottle of same liquor.
- Responsibility for the creation of cocktail menus and Update menu changes on the Point of sale (POS) terminal.
- Development and implementation of new international trends to set exceedingly expected standards within the industry
- Implement and ensure the Company Health, Hygiene & Safety Policy is met at all times.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Coordinate music tapes and entertainment, ensuring correct volume and appropriateness to clientèle.
- Establish par levels for supplies, liquor, beer, wine and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
- Responsibility for all beverage purchases, inventories and stock levels within the operation.
- Regularly check storage areas for proper supplies, organization and cleanliness.
- Review sales and beverage costs for previous day; resolve discrepancies with Accounting. Track actual against budget.
- Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
- Inspect grooming and attire of staff; rectify any deficiencies.
- Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
- Ensure that staff report to work as scheduled. Document any late or absent employees

As Company's policy.

- Graduates bachelor’s degree and/or diploma in hotel or another related field.
- Previous experience in similar Job role or three to five years management experience in large up-scale hotel / restaurant. Experience in
- Hotel management software and Point of sale software.
- Excellent oral communication skills required
- Positive interpersonal skills required

Related documents will be advised by HR department.