Hotel Receptionist - Lễ Tân Khách Sạn

Hạn nộp: 30/01/2023
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Hoàn Kiếm - Hà Nội

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
29/01/2023 10:24

Mô tả công việc

Job Description

- Perform work according to company standards and requirements of department head.

- Maintain professional service standards at all times

- Do check-in (check-in), check-out (check-out) procedures and handle arising guests staying at the hotel, providing tourist information for guests

- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.

- Process all payment types such as room charges, cash, checks, debit, or credit.

- Answer, record, and process all guest calls, messages, requests, questions, or concerns.

- Coordinate with Housekeeping to track readiness of rooms for check-in.

- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

- Complete designated cashier and closing reports in the hotel’s system; Count bank at the beginning and end of shift.

Quyền lợi được hưởng

Salary and Benefits

- Fully enjoy the hotel's benefits according to regulations

- Attractive remuneration package & 13th-month salary + service charge

- Duty meal + parking allowance

- Uniform provided by the hotel

Yêu cầu công việc

Job requirement

- Ability to work in a multi-tasking, fast-paced environment

- Fluent English & Strong communication skill

- Demonstrated strong customer service skills

- Ability to work all shifts

- Honesty, passionate to go above and beyond

- Successful candidates will receive more professional training

Yêu cầu hồ sơ

- Nộp hồ sơ ứng tuyển trên Hoteljob.vn.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Khách sạn DeSyloia

Theo dõi

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Quy mô:
17A Trần Hưng Đạo - Hà Nội
http://desyloia.com/
Situated in the heart of the City, De Syloia Hotel is a 33-room charming boutique hotel with a long tradition, being the first commercial hotel to open in Hanoi in 1995. After a thorough renovation, De Syloia is now ready to open up for both business and leisure travelers, and we welcome dedicated staff to join our service-minded team of staff. De Syloia Hotel is operated by professional Vietnamese staff under Danish management.