Lễ Tân Khách Sạn - Hotel Receptionist

Hạn nộp: 15/12/2024
Mức lương: 7.500.000đ - 9.000.000đ

Thông tin cơ bản

Số lượng
2

Nơi làm việc
Quận Hoàn Kiếm - Hà Nội

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Cà phê/ Quán ăn/ Nhà nghỉ nhỏ

Ngành nghề
Tiền sảnh Lễ tân

Vị trí
Nhân viên

Cập nhật
14/12/2024 19:32

Mô tả công việc

Job Description

- Perform work according to company standards and requirements of department head.

- Maintain professional service standards at all times

- Do check-in (check-in), check-out (check-out) procedures and handle arising guests staying at the hotel, providing tourist information for guests

- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.

- Process all payment types such as room charges, cash, checks, debit, or credit.

- Answer, record, and process all guest calls, messages, requests, questions, or concerns.

- Coordinate with Housekeeping to track readiness of rooms for check-in.

- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

- Complete designated cashier and closing reports in the hotel’s system; Count bank at the beginning and end of shift; VAT issuance.

Quyền lợi được hưởng

Salary and Benefits

- Fully enjoy the hotel's benefits according to regulations

- Attractive remuneration package & 13th-month salary + service charge

- Duty meal + parking allowance

- Uniform provided by the hotel

Yêu cầu công việc

Job requirement

- Ability to work in a multi-tasking, fast-paced environment

- Fluent English & Strong communication skill

- Demonstrated strong customer service skills

- Ability to work all shifts

- Honesty, passionate to go above and beyond

- Successful candidates will receive more professional training

Yêu cầu hồ sơ

- Nộp hồ sơ ứng tuyển trên Hoteljob.vn.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

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Khách sạn DeSyloia

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Quy mô:
17a Trần Hưng Đạo, Phan Chu Trinh, Hoàn Kiếm, Hà Nội, Vietnam
http://desyloia.com/
Situated in the heart of the City, De Syloia Hotel is a 33-room charming boutique hotel with a long tradition, being the first commercial hotel to open in Hanoi in 1995. After a thorough renovation, De Syloia is open up for both business and leisure travelers, and we welcome dedicated staff to join our service-minded team of staff. De Syloia Hotel is operated by professional Vietnamese staff under Danish management.