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Executive, VIP Services - Cantonese speaking

  • Hạn nộp: 30/06/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Huyện Duy Xuyên - Quảng Nam
Giờ làm việc
Làm theo ca
Ngành nghề
Vị trí
Nhân viên
Cập nhật
15/05/2024 13:14

Mô tả công việc

  • Provides the highest level of customer service to recognize and maintain players at the property.
  • Provide accurate pricing on all products i.e. accommodations, airline and packages.
  • Assist in promotional events, issue comps based on established guidelines.
  • Up sell products and accommodations whenever possible.
  • VIP Services duties includes reservations, tours and restaurants reservations, and airline ticket reservations.
  • Develop and maintain rapport with guests, coworkers, and other departments and respond to customer questions, inquiries, complaints, requests, and needs efficiently.
  • Maintains thorough knowledge of monthly promotions to accommodate customer inquiries and help spread awareness of ongoing marketing efforts.
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures,
  • Must be able to maintain a pleasant, friendly, and welcoming attitude always.
  • Other duties as assigned
  • Attend, participate and assist in property events and promotions to ensure smooth operations.

Quyền lợi được hưởng

  • Accommodation: Hoiana Village – a modern 960-room complex (provided with 03 meals a day – Laundry & Housekeeping service – Recreations).
  • Working transportation to Da Nang and Hoi An.
  • Competitive salaries, additional medical insurance and others.
  • Attractive Hoiana employee in-house rates.
  • Intensive career development.

Yêu cầu công việc

  • Must be at least 1.60m/female
  • Prior experience in a similar position strongly preferred.
  • Must be able to stand and walk for extended periods of time and must have exceptional customer relation skills, particularly verbal and written.
  • Must be able to work flexible hours.
  • Must be Service oriented or have prior experience in the service industry especially within the airline and tourism industry.
  • Ability to effectively communicate in English, both written and verbal including Cantonese as a second language will be an added advantage.
  • A good understanding of Microsoft packages including Word and Excel.
  • Minimum High school diploma or equivalent.

Yêu cầu hồ sơ

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Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc



Sắp xếp đánh giá:

  • Quy mô: 1.000 - 4.999
  • Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen Dist., Quang Nam Province, Vietnam
  • Located on a beautiful stretch of coastline just 30km south of Da Nang, Hoiana has fantastic opportunities and competitive salaries across dozens of professions at every level. Take the next step in your career at one of Vietnam’s most sought-after resort developments.

Thông tin liên hệ

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