CUSTOMER SERVICE EXECUTIVE

Hạn nộp: 15/04/2023
Mức lương: 8 - 12 triệu

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 2 - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Nhà hàng/ Bar/ Pub Cà phê/ Quán ăn/ Nhà nghỉ nhỏ

Ngành nghề
Khác

Vị trí
Nhân viên

Cập nhật
16/03/2023 18:29

Mô tả công việc

# **Main responsibilities**

---

*Customer service of Bakes. Work closely with Senior Relationship Executive, S&R

Manager, Store Manager, and related departments.*

---

## Essential Responsibilities

### Brand knowledge & practices

- Knowledge of company products and services.

- Support to our customer through different platforms (instagram/facebook/website/email/phone call)

- Process the order and delivery to customer's addresses

- Handle complaints when they occur

- Answer all comments and inquiries online.

- Follow the SOPS, manuals, template related to service (customer's orders, frequently asked questions, issues, etc.)

Quyền lợi được hưởng

## Compensation

- Salary based on experience and skillsets.

- Social security and health insurance.

- Food Allowance

- Yearly bonus

- Project bonus

- Paid leave based on level

- Engagement activities

- Company trips

- Discount at our brands

Yêu cầu công việc

## Skillsets

- Previous experience in customer service with minimally 1 year.

- A passion in customer service.

- Can work in shift and flexible weekly day off as per store operation

- Meticulous and well-organized.

- Fluent in Vietnamese, good speaking and writting English skills.

Yêu cầu hồ sơ

Apply CV to Tin đã hết hạn/ 0902 848 341

ĐÁNH GIÁ

5.0

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5 ĐÁNH GIÁ

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THE LAB CONCEPT

Theo dõi

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Quy mô: 100 - 499
2 Lê Ngô Cát, quận 3, HCM
The Lab Concepts is a hospitality company that creates, owns, and operates a collection of thoughtful food, beverage, and lifestyle brands. Each is inspired by a surprising idea and simple focus on genuine connections between staff, customers, and partners. We own Blank, a Lounge located in Ho Chi Minh City and Hanoi, and Bakes, a patisserie by the Turtle Lake.