F&B - Restaurant Supervisor

1. Operations Supervision & Coordination

• Inspect restaurant setup and readiness before service hours.
• Assign duties, prepare work schedules, and arrange staff shifts.
• Ensure service procedures are followed in accordance with established standards.

2. Service Quality Management

• Supervise staff performance throughout the shift and provide guidance on service standards and professional conduct when necessary.
• Receive and promptly handle guest complaints and feedback.
• Ensure the highest level of guest satisfaction and dining experience.

3. People Management

• Train, coach, and guide new team members.
• Conduct periodic performance evaluations.
• Motivate employees and implement disciplinary actions in accordance with company policies and procedures.

4. Asset Management & Reporting

• Conduct regular inventory checks of restaurant equipment, tools, and assets.
• Report any damaged, missing, or malfunctioning equipment and supplies.
• Prepare shift reports, revenue reports, and operational incident reports for submission to the Restaurant Manager.

5. Support & Collaboration

• Assist with service operations during peak hours when required.
• Coordinate closely with the Kitchen, Bar, and Cashier teams to ensure smooth restaurant operations.
• Perform other duties as assigned by the Restaurant Manager.

• Working 5.5 days per week.
• Full salary and service charge provided during the probation period.
• Competitive salary, with staff accommodation or transportation allowance provided.
• Full benefits including insurance, annual leave, and holiday bonuses.
• Relocation support and annual home visit benefits.
• Annual Leave: 12 days of annual leave, with 1 additional day added each year.
• Employee Birthday: one paid day off and birthday gift.

• Good understanding of Fine Dining and Food & Beverage service standards.
• Strong leadership, task delegation, and staff supervision skills.
• Good communication skills; proficiency in English or other foreign languages is an advantage.
• Strong problem-solving abilities with the capacity to respond quickly and adapt effectively to various situations.

• Apply now: careers[a còng]worl********************
• Hotline: 0383******
• Address: 152 Tran Hung Dao Street, Cua Lap Duong To Hamlet, Phu Quoc Special Zone, An Giang Province, Vietnam