[NOVOTEL CAM RANH RESORT] Assistant People & Culture Manager - Trợ lý Quản lý Nhân sự

Primary Responsibilities/Trách nhiệm chính

• Oversees the administrative activities of payroll, benefits, legal compliance and employment law.

• Development of Human Resources and Training budget Implements guidelines, policies, and procedures in compliance with corporate direction.

• Develop a recruitment/selection strategy and mobility process.

• Encourages the development of employees to achieve their highest potential.

• Creates and implements an integration and training strategy that brings efficiency to employee performance.

• Supports operations and assists in achieving team member and guest satisfaction goals.

• Coaches management on handling and resolving performance issues in the hotel.

• Manages and implements the performance appraisal review system.

• Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation.

• Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees/managers according to company standards.

• Effectively communicates with team members.

• Evaluate changes and trends in market compensation and makes recommendations.

• Measures employee satisfaction through surveys, round tables, and one-on-ones with team members.

• Anticipates and addresses employee relations matters, responds timely to employee inquiries and is proactive in promoting team member satisfaction.

• Be an inspiration to all hotel staff to achieve luxury levels of performance.

• Interacts in a positive way with other departments to ensure a luxury guest experience.

• Ensures compliance with local health and safety regulations.

• Must be an example of the Resort Values, brand standards, and a champion of grooming and appearance guidelines.

• 100% salary during probation & pre-opening service charge: Hưởng 100% lương trong thời gian thử việc & Phí phục vụ trong giai đoạn tiền khai trương.
• Daily Shuttle Bus: Hỗ trợ xe đưa đón hàng ngày từ thành phố đến nơi làm việc.
• One duty meal per shift: Cung cấp 01 bữa ăn trong mỗi ca làm việc.
• Professional training programs from Accor Academies: Các chương trình đào tạo chuyên sâu từ Học viện Tập đoàn Accor.
• International & professional working environment: Môi trường làm việc quốc tế và chuyên nghiệp.
• Accor Bienvenue - Worldwide room rate benefits: Chế độ ưu đãi giá phòng và dịch vụ tại các khách sạn thuộc tập đoàn Accor trên toàn thế giới.
• Employee Engagement Activities: Các hoạt động gắn kết nhân viên: Sinh nhật, Tiệc cuối năm, các Câu lạc bộ thể thao (Bóng đá, Bóng chuyền...)...
• 13th-month salary & Performance bonus: Thưởng lương tháng 13 & Thưởng theo hiệu quả kết quả kinh doanh.

Profile

Knowledge and Experience

• Minimum 2 years of Assistant Human Resources Management experience in Hospitality

• A strong understanding of labor and employment law

• Excellent reading, writing and oral proficiency in English language

• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Strong leadership, interpersonal and negotiation skills

• Excellent communication and customer contact skills

• Results and service oriented with an eye for details

• Ability to multi-task, work well in stressful & high-pressure situations

• A team player & builder

• A motivator & self-starter

• Well-presented and professionally groomed at all times